Field Automotive Warranty Auditor

MSX International

. Analyze after-sales processes and verify the compliance of warranty files across the manufacturer's dealership network throughout France .

Posted 10/5/2026full-timeRemote • Pontoise • FranceMid-LevelSenior💰 €37,000 - €41,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong automotive mechanical and technical knowledge to analyze compliance in after-sales processes, with a focus on warranty file management and dealership audits. Proficient in utilizing IT tools and Excel for tracking and reporting, while effectively communicating findings and recommendations to management.

Highest-signal resume keywords

Automotive After-Sales ExperienceAutomotive Mechanical KnowledgeIT Tools ProficiencyAnalytical AbilityValid Category B Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Warranty File AnalysisRepair File Consistency AnalysisDealership AuditsOperational Improvement IdentificationAction Plan Development

Soft Skills

Excellent Communication SkillsCoaching SkillsAttention to DetailDiplomatic SkillsTeam Collaboration

Tools & Technologies

ExcelTracking ToolsDashboard Tools

Industry Keywords

Automotive MechanicsAfter-Sales EngineeringQuality AuditService ManagementNon-Compliance Issue Identification

Tech Stack

Tools & technologies

Chef

About the role

Key responsibilities & impact

Analyze after-sales processes and verify the compliance of warranty files across the manufacturer's dealership network throughout France
Assess the compliance of repair work and document management against the manufacturer's standards
Gather case data, schedule on-site activities, and identify priority control points
Conduct dealership audits and review repair files, replaced parts, and manufacturer procedures
Identify non-compliance issues, billing/claim anomalies, and opportunities for operational improvement
Explain anomalies to Warranty and After-Sales Managers and provide practical recommendations
Co-develop an action plan with the After-Sales Manager
Present and substantiate audit findings and the action plan to dealership management
Provide accurate reporting and respond to requests for advice from the agent and dealer network
Join a field team of traveling auditors reporting to the Team Leader

Requirements

What you’ll need

Experience in automotive after-sales, including automotive mechanics/vehicle maintenance, after-sales engineering, quality/audit, service management, or after-sales management
Strong automotive mechanical and technical knowledge enabling the analysis of repair file consistency
Proficiency in IT tools and Excel, including tracking and dashboards
Excellent communication, coaching, and diplomatic skills
Strong attention to detail and analytical ability
Ability to work independently and as part of a team
Valid Category B driver's license
Willingness to travel regularly
This role focuses on automotive technical matters and processes and is not intended for financial or accounting audit profiles

Benefits

Comp & perks

Company car, including coverage of travel expenses
Paid leave and RTT days
Health and disability insurance
Works Council (CSE) benefits
Permanent contract, 39 hours per week