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Field Automotive Warranty Auditor
MSX International. Analyze automotive after-sales processes and verify the compliance of warranty files at dealerships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong automotive mechanical and technical knowledge, with expertise in analyzing after-sales processes and ensuring compliance with manufacturer standards. Proficient in conducting dealership audits and providing actionable recommendations based on findings.
Highest-signal resume keywords
Automotive After-Sales ExperienceCompliance AuditingAnalytical SkillsIT Tools ProficiencyCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automotive MechanicsRepair Order AnalysisDocument ManagementWarranty ComplianceQuality Auditing
Soft Skills
Excellent CommunicationTeaching SkillsDiplomatic SkillsMethodical ApproachTeam Collaboration
Tools & Technologies
ExcelDashboard Reporting
Certifications & Qualifications
Valid Category B Driving Licence
Industry Keywords
Automotive TechnologyAfter-Sales ManagementService ManagementRepair StandardsField Audits
About the role
Key responsibilities & impact- Analyze automotive after-sales processes and verify the compliance of warranty files at dealerships
- Assess the compliance of repair work and document management against manufacturer standards
- Collect case data, plan field visits, and identify priority audit areas
- Conduct dealership audits covering repair orders, replaced parts, and manufacturer procedures
- Identify non-conformities, billing/claim anomalies, and opportunities for improvement
- Explain discrepancies to Warranty and After-Sales Managers and provide recommendations
- Co-develop an action plan with the After-Sales Manager
- Present audit findings and the action plan to dealership management
- Provide accurate reporting and respond to requests for advice from the dealer and agent network
Requirements
What you’ll need- Background in automotive after-sales, such as automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management
- Strong automotive mechanical and technical knowledge, enabling analysis of the consistency of repair and service files
- Proficiency in IT tools and Excel, including tracking and dashboard reporting
- Excellent communication, teaching, and diplomatic skills
- Methodical approach and strong analytical skills
- Ability to work independently and as part of a team
- Valid Category B driving licence
- Willingness to travel regularly
- This role focuses on automotive technology and processes and is not intended for financial or accounting audit profiles
Benefits
Comp & perks- Company vehicle, with travel expenses covered
- Paid leave and additional reduction in working time (RTT) days
- Health and disability/life insurance coverage
- Works council benefits