Field Automotive Warranty Auditor

MSX International

. Analyze after-sales processes and verify the compliance of warranty files across the manufacturer’s dealer network throughout France .

Posted 10/8/2026full-timeRemote • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong automotive mechanical and technical knowledge to assess compliance in after-sales processes, with a focus on operational improvement and effective communication with dealership management. Proficient in utilizing IT tools and Excel for data tracking and reporting.

Highest-signal resume keywords

Automotive After-Sales ExperienceCompliance AssessmentTechnical Knowledge of Automotive MechanicsProficiency in ExcelStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance VerificationRepair File ReviewData AnalysisOperational ImprovementField Visit Planning

Soft Skills

Analytical ApproachIndependent WorkTeam CollaborationTeaching SkillsDiplomatic Skills

Tools & Technologies

IT ToolsExcelDashboards

Certifications & Qualifications

Valid Category B Driver’s License

Industry Keywords

Automotive After-SalesWarranty ComplianceService ManagementQuality AuditRepair Procedures

About the role

Key responsibilities & impact

Analyze after-sales processes and verify the compliance of warranty files across the manufacturer’s dealer network throughout France
Assess the compliance of repair work and document management against the manufacturer’s standards
Gather case data, plan field visits, and identify priority control points
Review repair files, replaced parts, and manufacturer procedures
Identify non-compliances, billing/coverage anomalies, and opportunities for operational improvement
Explain anomalies to Warranty and After-Sales Managers and provide practical recommendations
Develop an action roadmap jointly with the After-Sales Manager
Present and substantiate the audit findings and action plan to the dealership’s management
Provide accurate reporting and respond to advisory requests from the agent and dealer network

Requirements

What you’ll need

Background in automotive after-sales, such as automotive mechanics/vehicle maintenance, after-sales engineering, quality/audit, service management, or after-sales management
Strong automotive mechanical and technical knowledge to assess the consistency of service and repair files
Proficiency with IT tools and Excel, including tracking and dashboards
Strong communication, teaching, and diplomatic skills
Rigorous and analytical approach
Ability to work independently and as part of a team
Valid Category B driver’s license
Enjoys field-based work and is available for regular travel
This role focuses on automotive technology and processes and is not intended for financial or accounting audit profiles

Benefits

Comp & perks

Company car, with travel expenses covered
Paid vacation and additional time off (RTT)
Health insurance and disability/death benefits
Works Council (CSE) benefits