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Scheduling & Operations Specialist
MT Associates, LLC. Coordinate ASL interpreting and CART captioning requests from intake through completion .
Posted 10/6/2026full-timeSt. Louis • Missouri • United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while effectively coordinating ASL interpreting and CART captioning services. Capable of managing multiple priorities, improving processes, and building relationships with clients and contractors.
Highest-signal resume keywords
Operations CoordinationProject SchedulingCustomer SuccessTeam Leadership PotentialProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationEvent CoordinationSchedulingWorkflow ImprovementDocumentation Management
Soft Skills
Organizational SkillsCommunication SkillsProblem-Solving SkillsAdaptabilityOwnership
Tools & Technologies
Business SoftwareScheduling Software
Industry Keywords
ASL InterpretingCART CaptioningClient ServicesVendor ManagementIndependent Contractor Support
About the role
Key responsibilities & impact- Coordinate ASL interpreting and CART captioning requests from intake through completion
- Schedule interpreters and captioners for meetings, conferences, trainings, and complex events
- Build relationships with clients, contractors, and community partners
- Resolve scheduling changes and urgent requests
- Recruit, onboard, and support independent contractors
- Improve workflows, documentation, and standard operating procedures
- Monitor service quality and ensure assignments are delivered accurately and on time
- Collaborate with the team to improve operations and customer experience
Requirements
What you’ll need- Two or more years of experience in operations, scheduling, project coordination, customer success, client services, event coordination, or a similar role
- Strong leadership potential and initiative to grow into a Team Lead role over time
- Strong organizational, communication, and problem-solving skills
- Experience working with customers, vendors, contractors, or service providers
- Comfortable learning new technology and working with scheduling and business software
- Ability to take ownership, adapt to changing priorities, improve processes, and manage multiple priorities
- Live within 20 miles from Clayton, Missouri and within commuting distance of the Greater St. Louis area
- Reliable transportation and ability to commute throughout the St. Louis metro area
- Reliable high-speed internet and a private professional home workspace suitable for video meetings
- Comfortable and professional on camera; video meetings require cameras on
Benefits
Comp & perks- 401(k)
- Health, dental, and vision insurance
- Paid time off
- Flexible work from home options available