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Account Management
much. Consulting. Own the whole sales pipeline of Managed Services, including customer support, hosting, BI and other subscription products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the sales pipeline for Managed Services, focusing on customer satisfaction, account growth, and effective communication. Proficient in upselling, cross-selling, and leveraging client feedback for process improvements.
Highest-signal resume keywords
Customer Success ManagementB2B Sales ExperienceAccount ManagementSolution PitchingFluent in English and German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementUpsellingCross-SellingClient Feedback AnalysisSales Material Development
Soft Skills
Excellent Communication SkillsProactive MindsetSelf-Learner
Certifications & Qualifications
Relevant University Degree
Industry Keywords
Managed ServicesCustomer SupportHostingBusiness IntelligenceIT SectorSoftware SectorERP Sector
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Own the whole sales pipeline of Managed Services, including customer support, hosting, BI and other subscription products
- Ensure customers renew their packages and avoid churn
- Identify opportunities to upsell and cross-sell
- Develop slide decks and sales materials with marketing
- Collect client feedback and turn it into actionable process improvements and sales opportunities
- Partner with operational teams to ensure seamless service delivery
- Maintain focus on client satisfaction and account growth
Requirements
What you’ll need- Relevant university degree
- At least 2 years of proven experience in Customer Success, Account Management or B2B Sales
- Ideally experience within the IT, software, or ERP sectors
- Sales and customer-centric mindset
- Experience pitching solutions and closing deals
- Proactive and self-learner
- Excellent communication skills
- Fluent in English (C2)
- Highly proficient in German (C1 or higher)
Benefits
Comp & perks- Flexible working: structure your work around your life
- Competitive salary of €65,000–€80,000 per year
- Uncapped sales commissions
- Top insurance
- Self-learning budget
- State-of-the-art equipment
- Freedom to shape company processes and implement your own ideas
- Short, flexible decision-making paths and lean processes
- 26 days of annual leave