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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management for merchant-facing products, with a strong focus on building relationships with partners and leveraging customer insights to drive strategic decisions. Proven ability to navigate complex marketplace dynamics and create value through innovative solutions.
Highest-signal resume keywords
Product Management ExperienceMerchant Payments InfrastructureCross-Functional LeadershipStrategic Product ConversationsCommercial Instincts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketplace Product DevelopmentTransaction ProcessingPOS SystemsFinancial WorkflowsData AnalysisProduct StrategyRoadmap DevelopmentOpportunity IdentificationImpact MeasurementCustomer Insights
Soft Skills
Relationship BuildingCredibility with PartnersAutonomous OperationAdaptability in Ambiguity
Industry Keywords
Merchant PartnershipsLogistics ProductsFreight ProductsPayments ProductsValue CreationIncentivesPromotions
About the role
Key responsibilities & impact- Own how Mudflap builds products and experiences for merchants at the heart of its marketplace
- Spend significant time directly with merchant partners to understand their businesses and identify opportunities
- Develop and own the strategy and roadmap for merchant-facing products and experiences
- Translate merchant feedback into broader insights, distinguishing one-off requests from scalable product opportunities
- Identify new ways to create value for merchants and carriers, including pricing, promotions, incentives, and other marketplace capabilities
- Partner with Product, Engineering, Operations, and merchant-facing teams to determine investment priorities
- Partner with Engineering and cross-functional teams from discovery and strategy through launch and iteration
- Use customer insights, data, and product judgment to prioritize opportunities and measure impact
- Build trusted relationships with merchant partners and lead product conversations
Requirements
What you’ll need- Experience with merchant payments infrastructure, including POS systems, transaction processing, settlement, or related financial workflows
- Significant product management experience, ideally owning complex marketplace, merchant, logistics, freight, or payments products
- Experience working directly with merchants, enterprise partners, or sophisticated external customers
- Strong product judgment and a track record of identifying opportunities beyond what customers explicitly ask for
- Strong commercial instincts and an understanding of how products create value for customers, partners, and the business
- Ability to build credibility with external partners and independently lead strategic product conversations
- Strong cross-functional leadership with the ability to operate autonomously and move quickly in ambiguity
- Must currently reside in the U.S.
- Must be legally authorized to work in the United States for any employer
- Must not require employment visa sponsorship now or in the future
Benefits
Comp & perks- Commuter benefits
- Lunches and snacks
- Collaborative, high-growth environment
- Equity in a high-growth startup
- Multiple health benefit options
- Responsible Time Off
- 401(k) matching
- Opportunities and support for major career growth
- Annual Company offsite event (Mudfest!)