Client Service Representative

MUFG

. Independently issue, advise, draft language, amend, examine, transfer, assign, pay, and process fees for sensitive and highest-risk transactions .

Posted 10/17/2026full-timeUnited StatesSeniorLead💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in processing and managing high-risk transactions while ensuring compliance with relevant regulations and bank policies. Excels in client communication and service, with strong organizational and mathematical skills to meet deadlines and client expectations.

Highest-signal resume keywords

7+ Years Relevant Work ExperienceWorking Knowledge Of UCP, URC, URR, ISP, UCC, And ISBPMathematical Ability For Basic CalculationsProficiency In Microsoft OfficeExcellent Verbal And Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction ProcessingFee CalculationCompliance ManagementRisk AssessmentDocument DraftingTransaction ReviewClient Inquiry ResolutionTraining And DevelopmentOrganizational SkillsMathematical Calculations

Soft Skills

Outstanding Customer Service SkillsStrong Interpersonal Communication Skills

Certifications & Qualifications

High School Diploma Or GED

Industry Keywords

Collection Letters Of CreditCommercial Letters Of CreditStandby Letters Of CreditBank PoliciesGovernment Regulatory Compliance

About the role

Key responsibilities & impact

Independently issue, advise, draft language, amend, examine, transfer, assign, pay, and process fees for sensitive and highest-risk transactions
Handle client-impact functions and pay, calculate, and collect fees associated with Collection, Commercial, and Standby Letters of Credit
Ensure compliance with UCP, URC, ISP, and ISBP
Process, review, and approve transactions in the Senior Trade Specialist's absence
Provide backup training on new or revised functions and procedures
Respond to inquiries and tracers from customers, other MUB departments, and correspondent banks
Resolve complex and high-risk inquiries regarding transaction status
Independently anticipate, plan, and prioritize work to meet client requirements and expectations
Meet processing and client deadlines and department service-level commitments
Ensure compliance with bank policies, procedures, and government regulatory agencies

Requirements

What you’ll need

7+ years of relevant work experience
Working knowledge of UCP, URC, URR, ISP, UCC, and ISBP
Mathematical ability needed to perform basic calculations
Excellent verbal, written, and interpersonal communication skills
Outstanding customer service skills
Strong organizational skills
Proficiency in Microsoft Office
Typically requires a high school diploma or GED

Benefits

Comp & perks

Discretionary performance-based bonus and/or incentive compensation
Comprehensive health and wellness benefits
Retirement plans
Educational assistance and training programs
Income replacement for qualified employees with disabilities
Paid maternity and parental bonding leave
Paid vacation, sick days, and holidays