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MUFG

Operations Support Analyst

MUFG

. Manage activities relating to the Account Management section within the Money Transfer Department/Deposit Services Unit .

Posted 11/5/2026full-timeUnited StatesMid-LevelSenior💰 $61,000 - $77,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong expertise in Account Management within the banking sector, focusing on compliance with BSA/AML and OFAC Regulations, while effectively managing workflows and staff performance. Proficient in preparing statistical reports and implementing cost-effective action plans to enhance productivity and efficiency.

Highest-signal resume keywords
BSA/AML ComplianceAccount ManagementStatistical ReportingBanking ExperienceRegulatory Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Accounting SkillsData AnalysisReg. D KnowledgeReg. CC KnowledgeAccount OpeningAccount ClosingRate MaintenanceTime Deposit ManagementDiscrepancy ResolutionWorkflow Management
Soft Skills
Excellent Communication SkillsStaff TrainingProblem-SolvingEscalation HandlingCustomer Inquiry Response
Tools & Technologies
MS WordMS Excel
Industry Keywords
Deposit ServicesMoney TransferDormant AccountsCost-Effective Action PlansRegulatory Compliance

About the role

Key responsibilities & impact
  • Manage activities relating to the Account Management section within the Money Transfer Department/Deposit Services Unit
  • Open, update, and close accounts
  • Maintain rates
  • Manage time deposits
  • Monitor inactive and dormant accounts
  • Manage risks associated with BSA/AML and OFAC Regulations
  • Manage workflow, staff output, daily entries, and transactions
  • Identify, report, and resolve discrepancies and process issues
  • Implement and monitor cost-effective action plans
  • Ensure compliance with internal and external regulations
  • Ensure staff training and execution of tasks within SLA
  • Handle escalations and respond to inquiries
  • Prepare statistical reports for productivity, efficiency, quality, corrective action plans, and audit requests
  • Monitor customer documents, work papers, and reports for regulatory compliance
  • Evaluate and implement methods to improve productivity, efficiency, and quality
  • Ensure PCs and systems operate within specifications and are properly maintained
  • Assist systems groups with new products and upgrades
  • Assist with contingency plans

Requirements

What you’ll need
  • Minimum 3-5 years banking experience, with deposit and accounting background
  • Proficiency in MS Word and Excel
  • Strong accounting skills
  • Excellent written and oral communication skills
  • Thorough understanding of BSA/AML and OFAC Regulations
  • Bachelor's degree preferred or strong knowledge of Reg. D/Reg. CC Regulation

Benefits

Comp & perks
  • Discretionary performance-based bonuses and/or incentive compensation
  • Comprehensive health and wellness benefits
  • Retirement plans
  • Educational assistance and training programs
  • Income replacement for qualified employees with disabilities
  • Paid maternity and parental bonding leave
  • Paid vacation, sick days, and holidays