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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SWIFT message processing and payment systems, with a strong focus on workflow coordination and effective communication. Proven ability to manage message formatting and maintain accurate records while supervising team operations.
Highest-signal resume keywords
SWIFT Message ProcessingPayments FormattingTelecommunications ExperienceBachelor's DegreeRecord Keeping
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payments FormattingSWIFTCHIPSFed WireForeign Currency PrinciplesMessage ProcessingQueue ManagementReport PreparationCross-TrainingIncident Escalation
Soft Skills
Oral CommunicationWritten CommunicationTeam CoordinationProblem SolvingDelegation
Industry Keywords
SAMHMessage FormattingRMA ManagementTelecommunicationsPayment Systems
Tech Stack
Tools & technologiesSwift
About the role
Key responsibilities & impact- Supervise Wireroom workflow by reviewing SAMH queues, prioritizing and delegating work, and ensuring timely queue resolution
- Coordinate workflow within the Wireroom unit
- Provide cross-training to Wireroom staff
- Route incoming electronic messages to user departments and branches
- Copy and distribute incoming and outgoing messages via email
- Review and resolve undelivered or rejected messages
- Maintain and resolve pending items, including third-party tests and garbled messages
- Serve as primary contact for message processing queries related to formatting, SWIFT messages, and currency codes
- Distribute SWIFT broadcast messages
- Retrieve, distribute, file, and send MT 199 messages containing authorized signatures
- Request SWIFT Relationship Management Agreements from the Tokyo establishment
- Support cleanup of dormant RMAs and advise PDA of cancelled RMAs monthly
- Review daily checklist reports and prepare monthly reports
- Prepare and type outgoing SAMH messages and verify messages awaiting release
- Log incoming fax US dollar payment applications and ensure accurate setup of fax logs
- Ensure timely escalation of reportable incidents
Requirements
What you’ll need- Fundamental understanding of payments formatting, including SWIFT, CHIPS, Fed wire, and foreign currency principles
- Ability to utilize internal and external resources for timely resolution of assigned cases
- Ability to maintain thorough and accurate records
- Good oral and written communication skills
- Strong practical understanding of payment systems, preferably SAMH
- 3 to 5 years’ experience in Telecommunications, testing, and SWIFT message processing
- Bachelor’s degree or equivalent work experience
Benefits
Comp & perks- Discretionary performance-based bonuses and/or incentive compensation
- Comprehensive health and wellness benefits
- Retirement plans
- Educational assistance and training programs
- Income replacement for qualified employees with disabilities
- Paid maternity and parental bonding leave
- Paid vacation, sick days, and holidays
