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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and a proactive approach to customer support, with the ability to identify and implement improvements based on feedback. Possesses a foundational understanding of technology through ongoing education in a related field.
Highest-signal resume keywords
Strong Communication SkillsCustomer Support via ChatFeedback AnalysisPlatform AdjustmentCuriosity and Eagerness to Learn
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Communication SkillsCuriosityEagerness to Learn
Industry Keywords
Customer SupportBug ReportingPlatform AdjustmentsTechnology DegreeBusiness Needs
About the role
Key responsibilities & impact- Assist customers via chat and WhatsApp
- Report bugs to the analyst team
- Identify improvements based on customer feedback
- Make platform adjustments according to business needs
Requirements
What you’ll need- Currently pursuing a degree in technology or a related field
- Strong communication skills
- Curiosity and eagerness to learn
- Availability to work Tuesday through Saturday, from 2:00 p.m. to 11:00 p.m.
Benefits
Comp & perks- Flexible Home Office Allowance: R$221.00
- Meal Voucher: R$631.00
- Gympass
- Birthday Day Off
- Health and dental insurance with no monthly premium after the probationary period