Adult Program Supervisor

Multnomah County

. Supervise and coordinate case management teams serving adults age 18 and over .

Posted 10/12/2026full-timeUnited StatesMid-LevelSenior💰 $88,605 - $135,792 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced knowledge of developmental disabilities services and public service systems in Oregon, with a strong ability to lead teams, promote inclusiveness, and improve program outcomes through effective supervision and coordination.

Highest-signal resume keywords

Staff SupervisionDevelopmental Disabilities ServicesTeam LeadershipCrisis ManagementTrauma-Informed Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementOperational PlanningProgram EvaluationPolicy DevelopmentPerformance Monitoring

Soft Skills

CommunicationInclusivenessTeam BuildingProblem SolvingAdaptability

Certifications & Qualifications

Bachelor’s Degree or Equivalent Coursework

Industry Keywords

Public Service SystemDevelopmental DisabilitiesCultural CompetenceClient AdvocacyCommunity Liaison

About the role

Key responsibilities & impact

Supervise and coordinate case management teams serving adults age 18 and over
Assign work, establish schedules, and develop work procedures
Develop and update plans and procedures to achieve operational goals
Keep new and ongoing staff informed about Developmental Disabilities programs
Provide technical assistance and professional consultation on complex issues
Convene section meetings for policy, budget, program updates, staff feedback, training, and team building
Meet regularly with Service Coordinators and lead workers to coordinate team tasks
Review and respond to customer and public comments
Monitor staff performance, program criteria, standards, and timelines
Evaluate systems, processes, and procedures to improve efficiency and quality
Advise the Program Manager on at-risk client or crisis situations and manage related communications
Identify service gaps and program needs to support advocacy and planning
Liaise with community providers to help clients access educational, community-based, residential, and vocational services
Promote a diverse, discrimination- and harassment-free workplace
Participate in IDDSD Manager meetings concerning case management issues, system analysis, and planning

Requirements

What you’ll need

Knowledge of the public service system for developmental disabilities services in Oregon
Bachelor’s degree or equivalent coursework in a management-related field or developmental disabilities services, which may substitute for up to three years of required experience
Five years of experience in staff supervision or five years of technical or professional-level staff work related to developmental disabilities services
Must pass a criminal background check
Ability to promote respect, inclusiveness, and appreciation of diverse perspectives
Knowledge of cultures, customs, and social experiences of marginalized communities
Knowledge of trauma-informed practices
Ability to lead teams and achieve positive client and program outcomes
Advanced knowledge of systems and services for people impacted by intellectual and/or developmental disabilities
Ability to complete complex, difficult, and varied duties
Comfort with frequent and significant change
Resume and cover letter required
Must reside in Oregon or Washington
Must participate in the selection process, including phone screen, language assessment, and background/reference checks

Benefits

Comp & perks

Hybrid telework arrangement, working remotely and in person
Equal Opportunity Employer
Reasonable accommodation under the Americans with Disabilities Act
Veterans’ preference under Oregon Law for qualifying veterans
Employee support through diversity, inclusion, dignity, and respect initiatives