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Multnomah County

Senior Business Systems Analyst

Multnomah County

. Serve as a trusted bridge between business partners and IT .

Posted 9/26/2026full-timeUnited StatesSenior💰 $63 - $77 per hourWebsite

About the role

Key responsibilities & impact
  • Serve as a trusted bridge between business partners and IT
  • Manage service requests and assigned projects
  • Analyze business processes and align with strategic goals
  • Lead data analytics initiatives to continuously improve systems
  • Meet with business partners to clarify needs, navigate IT intake, identify technical solutions, and champion priorities
  • Facilitate requirements gathering, process analysis, product evaluations, UAT, and end-user training
  • Create user stories, system diagrams, technical documentation, test automation, and developer specifications using AI tools
  • Lead small IT project plans, schedules, and resources
  • Guide Agile development teams through implementation
  • Evaluate business value, risks, and total cost of ownership for new requests
  • Manage account portfolios
  • Collaborate with the Department of County Human Services

Requirements

What you’ll need
  • Bachelor's degree; equivalent years of experience will be considered in lieu of degree
  • Three (3) years or more experience in complex project documentation, requirements, business specifications, process analysis, and User Acceptance Test plans
  • Experience with analytical and consultative support for IT systems, including operation, maintenance, enhancement, and advanced troubleshooting
  • Experience advising and influencing business partners on technology solutions and facilitating decision-making aligned with business and IT strategy
  • Experience coordinating and managing vendor activities for third-party solution delivery and integration
  • Experience using AI tools to solve technical problems and support the software development process
  • Required cover letter addressing how minimum qualifications are met
  • Ability to pass a criminal records check
  • All employees must reside in Oregon or Washington
  • Unable to sponsor work visas, including H-1B, F-1 OPT, or STEM OPT
  • Required completed online application and resume
  • Project Management Certification preferred

Benefits

Comp & perks
  • Employer-funded retirement savings
  • Health and dental insurance at very low cost to full-time employees and their dependents
  • Paid parental leave
  • Wellness programs
  • Work-life balance focus
  • Veterans’ preference eligibility
  • Reasonable accommodation under the Americans with Disabilities Act