Forward Deployed Product Manager

Mural Group

. Own customer outcomes and the metrics that prove them .

Posted 10/28/2026full-timeRemote • United StatesMid-LevelSenior💰 $160,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex customer deployments and outcomes, with a strong focus on technical systems-level thinking and hands-on experience in AI agent building. Proven ability to engage with senior stakeholders and improve operational playbooks for deployment efficiency.

Highest-signal resume keywords

Complex Customer DeploymentsTechnical Systems-Level ThinkingHands-On Agent BuildingStakeholder ManagementDeployment Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Agent DesignAI Agent TestingDeployment ManagementMetrics AnalysisSystems-Level Thinking

Soft Skills

Bias To ActionCustomer EngagementCollaboration

Industry Keywords

Customer OutcomesWorking SessionsPlaybook Improvement

About the role

Key responsibilities & impact

Own customer outcomes and the metrics that prove them
Run deployments end to end with forward deployed engineers
Design, test and refine AI agents with the team
Serve as the main customer contact and run working sessions
Improve the playbook every deployment follows

Requirements

What you’ll need

5+ years of experience, including complex customer deployments
Comfortable owning senior stakeholders
Technical, systems-level thinking
Hands-on agent building; side projects count
Bias to action in unclear situations
Ability to work in the U.S.
Current authorization to work in the U.S. and no stated need for sponsorship

Benefits

Comp & perks

Bonus
Equity
Travel about 10 to 15%