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Tourism Technician
My Favourite Spot. Manage reservations by creating, modifying, and cancelling bookings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing reservations and providing technical support within the tourism sector, with a focus on GDS systems like Amadeus and Galileo. Strong organizational and customer-oriented skills are essential for optimizing the operational process of bookings.
Highest-signal resume keywords
GDS Systems ManagementAmadeus ExperienceGalileo ExperienceCustomer-Oriented MindsetOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Reservation ManagementBooking ModificationProblem-Solving SupportProcess ImprovementFlight Reservation Management
Soft Skills
Strong Organizational SkillsCustomer-Oriented Mindset
Tools & Technologies
GDS Systems
Industry Keywords
Tourism SectorTravel AgenciesTour OperatorsHigher Education Qualification
About the role
Key responsibilities & impact- Manage reservations by creating, modifying, and cancelling bookings
- Provide support to Travel Partners
- Liaise with suppliers
- Manage flight reservations using GDS systems
- Contribute to continuous process improvement
- Provide technical expertise and problem-solving support for bookings
- Manage the complete operational process of reservations from start to finish
Requirements
What you’ll need- A higher education qualification in Tourism and/or a related field (preferred)
- At least 3 years of professional experience in similar roles (a plus)
- Genuine interest in the tourism sector
- Good command of English
- Strong organisational skills
- Customer-oriented mindset
- Availability to work rotating shifts
- Experience with tour operators or travel agencies
- Experience with GDS systems, preferably Amadeus and/or Galileo
Benefits
Comp & perks- Hybrid working model — with genuine flexibility to work from home
- Annual bonus based on productivity
- Health insurance
- Meal allowance
- 2 additional days of annual leave (including your birthday)
- Access to the Udemy Academy
- Monthly allowance to support remote working
- Additional compensation for rotating shifts
- Net-rate travel deals
- Genuine work-life balance
- Opportunities for professional growth and development