Tourism Technician – Night Shift

My Favourite Spot

. Manage reservations — creating, modifying, and cancelling bookings .

Posted 10/14/2026full-timeVila Nova de Gaia • PortugalMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing flight reservations using GDS systems such as Amadeus and Galileo, with a strong focus on customer service and operational efficiency. Possesses the ability to work independently in a remote environment while effectively organizing and prioritizing tasks.

Highest-signal resume keywords

GDS Systems ManagementFlight ReservationsAmadeusGalileoCustomer-Oriented Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Flight ReservationsGDS Systems ManagementProcess ImprovementOperational Management

Soft Skills

Strong Organisational SkillsDynamic ProfileAssertivenessEnthusiasmSense of Responsibility

Certifications & Qualifications

Higher Education Qualification in Tourism

Industry Keywords

Tourism SectorTravel PartnersSupplier Liaison

About the role

Key responsibilities & impact

Manage reservations — creating, modifying, and cancelling bookings
Provide support to Travel Partners
Liaise with suppliers
Manage flight reservations using GDS systems, preferably Amadeus and/or Galileo
Resolve operational issues and follow up on urgent requests
Contribute to the continuous improvement of processes
Complete approximately 2 months of initial on-site training before starting the fully remote role
Ensure complete operational management of reservations during the night shift

Requirements

What you’ll need

A higher education qualification in Tourism and/or a related field (preferred)
At least 3 years of professional experience in similar roles (a plus)
Experience with flight reservations and GDS systems (Amadeus, Galileo)
A genuine interest in the tourism sector
Good command of English
A dynamic, assertive, and enthusiastic profile
Strong organisational skills and a customer-oriented mindset
A strong sense of responsibility and autonomy
The ability to organise and prioritise tasks effectively
The ability to work independently in a remote environment
Availability to complete 100% on-site training and work night shifts

Benefits

Comp & perks

Initial training lasting approximately 2 months, 100% on-site
100% remote working after completing the training
A fixed night shift schedule
Annual bonus based on productivity
Night shift compensation, in accordance with applicable regulations
Health insurance
Meal allowance
2 additional days of annual leave (including your birthday)
Access to the Udemy Academy
Monthly allowance to support remote working
Availability to work rotating shifts, organised fairly
Net-rate travel deals
A genuine work-life balance
A technological and innovative environment where you will master new tools and ways of working — and grow as a professional
Real opportunities for professional growth and development