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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in financial counseling and education, with a strong ability to motivate clients towards positive financial behaviors and habits. Proficient in building relationships and providing personalized coaching on budgeting, debt management, and credit.
Highest-signal resume keywords
Financial CounselingBilingual CommunicationMotivational SkillsClient EngagementConsumer Finance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BudgetingDebt ManagementCredit EducationHomebuying GuidanceStudent Loan Counseling
Soft Skills
EmpathyListening SkillsRelationship BuildingMultitaskingCommunication
Tools & Technologies
Computer ProficiencySoftware UtilizationVideo Conferencing Tools
Industry Keywords
Consumer FinanceFinancial CoachingBehavioral ChangeFinancial EducationContinuous Development
About the role
Key responsibilities & impact- Provide full-spectrum financial counseling and education
- Coach members on budgeting, debt, credit, homebuying, student loans, and related financial topics
- Put anxious members at ease over the phone and during video sessions
- Build vibrant and encouraging relationships with members
- Lead clients to invest in an ongoing financial coaching relationship
- Make financial concepts easy to understand
- Research complex issues to develop innovative strategies
- Take detailed notes while multitasking in a fast-paced environment
- Inspire behaviors and financial habits that support members' long-term financial well-being
- Participate in comprehensive training and continuous professional development
Requirements
What you’ll need- Bilingual candidates preferred
- Available to work two evenings per week
- 5+ years' experience in a relevant consumer finance arena
- Motivational skills to inspire behavioral change around personal financial habits
- Proven track record persuading clients to engage in value-added services and solutions
- Superlative listening skills that lead you to empathy and understanding
- Degree from an accredited institution or equivalent work experience
- A high level of comfort with computers, software, and technology
- An openness to a culture of continuous development
- A passion for helping people in need
- Must pass a standard background check
- Must submit to and pass a drug test
Benefits
Comp & perks- A 100% remote, work-from-home opportunity
- Free access to our transformational MSA Financial Coaching
- Medical, Dental, Vision, Life, & 401(k) benefits
- Paid Vacation and Sick time
- Thriving and supportive remote work culture
- Comprehensive and engaging training program
- Introductory period of approximately ninety (90) days