Program Manager – Financial Coaching

My Secure Advantage®

. Maintain an accurate, usable view of priorities, milestones, dependencies, and commitments .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project coordination and operational support capabilities, ensuring accurate reporting, effective communication, and clear ownership of tasks. Proficient in managing dependencies and risks while maintaining workflows and documentation for consistent service delivery.

Highest-signal resume keywords

Project CoordinationOperations SupportCross-Functional HandoffsClear Written CommunicationTier 2 Security Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project TrackingStatus ReportingRisk IdentificationSpreadsheet ManagementDocumentation Maintenance

Soft Skills

CommunicationProblem-SolvingCollaboration

Tools & Technologies

Reporting ToolsShared DocumentsProject Trackers

Industry Keywords

Service DeliveryRegulated Program ExperienceConfidential Information Handling

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Maintain an accurate, usable view of priorities, milestones, dependencies, and commitments
Clarify success, agree on next steps, and follow through until completion or escalation
Coordinate approved staffing and seasonal service plans into operational readiness
Connect HR, IT, training, coaching leadership, and staffing partners so readiness evidence is visible and gaps have owners
Produce concise, accurate reporting on service performance, readiness, risks, and unresolved decisions
Reconcile inconsistencies with source owners and separate facts from assumptions
Interface with the project's prime contractor for scheduled issue reviews and program updates
Prepare status information, communicate open issues and next steps, and track follow-up commitments
Maintain clear ownership, next steps, and escalation paths for operational obstacles and service concerns
Route technical, staffing, quality, or contract questions to decision-makers and track resolution
Maintain agreed workflows, handoffs, and documentation for consistent delivery
Recommend improvements based on recurring issues and seasonal lessons, coordinate approved changes, and confirm outcomes
Support leaders' internal and partner communications without independently committing MSA to new terms or service promises
Ensure approved service plans translate into ready people, systems, and handoffs
Deliver approved coordination deliverables by agreed dates and provide decision-ready reporting

Requirements

What you’ll need

Demonstrated success in project coordination, program support, operations support, or a comparable role with multiple owners, deadlines, and dependencies; people-management experience is not required
Experience keeping plans and status reports accurate, coordinating cross-functional handoffs, and identifying risks early
Comfort working with spreadsheets, shared documents, project trackers, and reporting tools
Clear written communication and ability to learn program-specific systems
Relevant education, training, or equivalent practical experience
Sound handling of confidential information
Tier 2 security clearance is required
Previous security clearance is preferred
Seasonal, service-delivery, or regulated-program experience is helpful
Advanced degrees, PMP credentials, and financial-coaching certifications are not requirements