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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on digital products, including mobile apps and web portals. Capable of setting product vision, building business cases, and utilizing data-driven decision-making to enhance user experiences and drive commercial success.
Highest-signal resume keywords
Product ManagementRoadmap DevelopmentUser ResearchData AnalysisAI Tools Utilization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyBusiness Case DevelopmentMetrics DefinitionDigital Product DirectionUser Experience Research
Soft Skills
Clear CommunicationOrganizational SkillsProactive Problem SolvingCuriosity
Tools & Technologies
SQLJiraConfluence
Industry Keywords
Installer ProductsEnergy ProductsEV ChargingSolar ProductsConnected-Device Products
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Set the product vision and strategy for the installer app, the myportal installer portal, the diagnostic portal and support-facing digital journeys
- Own the roadmap and decide what gets built and in what order based on installer, support and commercial impact
- Build business cases for major roadmap items, including problems, expected impact, cost and success measures
- Set and own outcomes including installer completion times, app ratings, support contacts per device and self-serve resolution
- Run discovery with UX, speak with installers regularly and track competitor installer tools
- Work with sales, support and partner teams on commercial programmes such as installer rewards and installer referrals into Gridpay
- Turn the roadmap into clear priorities and requirements for engineering and product owners
- Make trade-offs on scope and sequencing
- Collaborate with product managers on interfaces between installer platforms, digital platforms and physical products
- Support wider Digital Services product work and provide cover as needed
- Contribute to shared product practice including weekly product review, roadmap planning and product standards
- Raise cross-product dependencies and conflicts with options and evidence
- Report roadmap and outcome progress to Digital Services leadership
Requirements
What you’ll need- Experience as a product manager owning the strategy and roadmap for a digital product in production, ideally mobile apps and web portals
- A record of setting product direction from evidence and showing the impact of what shipped
- Able to run a product area with a high degree of autonomy
- Able to build a product case: problem, opportunity, cost and measures of success
- Comfortable with data: defining metrics, running analysis and using evidence to prioritise
- Experience running user research and turning findings into product decisions
- Able to work across several products at once and pick up new areas quickly
- Clear communication with technical and non-technical audiences, including senior stakeholders and external users
- Uses AI tools in day-to-day product work
- Desirable: Products for trade or professional users, such as installers, field engineers or contractors
- Desirable: Energy, EV charging, solar, HEMS or connected-device products
- Desirable: SQL; experience with Jira and Confluence
- Thinks commercially; organised and proactive; owns problems end to end; pragmatic about scope; curious about how installers work day to day
Benefits
Comp & perks- Free on-site EV charging
- Private Medical Insurance
- Cycle to Work Scheme
- 25 days’ holiday (increasing with service) + Bank Holidays
- Mental Health First Aiders across the business
- Enhanced employer pension contributions
- Career development and ongoing support
- Employee empowerment and autonomy
- Free on-site parking
- A positive, purpose-driven working environment
- EV salary sacrifice scheme
- Birthday leave
- Life Assurance - death in service
- Long service awards
- Enhanced maternity and paternity pay
- Life Celebrations – vouchers for birth and marriage
- Employee Assistance Programme – a free, 24/7 UK-based counselling helpline
