Tech Lead – Salesforce Sales, Service & Media Cloud Squad

Nação Digital

. Manage the backlog, prioritize deliverables, and distribute tasks among squad members based on capacity and expertise .

Posted 10/20/2026full-timeSão Paulo • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Agile methodologies, particularly Scrum, with a strong focus on backlog management and team leadership. Proficient in Salesforce configurations and integrations, ensuring alignment between business demands and technical execution.

Highest-signal resume keywords

Agile MethodologiesSalesforce Sales CloudSalesforce Service CloudScrum Master CertificationTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Backlog ManagementSalesforce ConfigurationsAutomationsIntegrationsSprint PlanningDaily Stand-UpsSprint ReviewsRetrospectives

Soft Skills

Clear CommunicationOrganizational SkillsPrioritization SkillsConflict Mediation

Certifications & Qualifications

Scrum Master CertificationSales Cloud ConsultantService Cloud ConsultantMedia Cloud Certification

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage the backlog, prioritize deliverables, and distribute tasks among squad members based on capacity and expertise
Lead Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
Serve as the technical authority by reviewing solutions, removing blockers, and maintaining quality and architecture standards
Contribute directly to Salesforce configurations, automations, and integrations for critical deliveries or during peak periods
Support the team’s individual development, provide ongoing feedback, and identify training needs
Translate business demands into actionable work plans and report on the squad’s status, risks, and capacity
Monitor workload and flag the need for additional resources

Requirements

What you’ll need

5+ years of technical experience, including prior experience leading teams such as technical teams, squads, or related functions
Strong knowledge of Agile methodologies, especially Scrum, including ceremonies, roles, and backlog management
Hands-on experience with Salesforce Sales Cloud, Service Cloud, and/or Media Cloud, including configuring sales and customer service processes, automations, flows, and integrations
Clear communication, strong organizational and prioritization skills, and the ability to mediate conflicts between business demands and team capacity
Ability to engage with business stakeholders and translate priorities into execution plans
Scrum Master certification (PSM or CSM) is a plus
Salesforce certifications, such as Sales Cloud Consultant, Service Cloud Consultant, or Media Cloud, are a plus

Benefits

Comp & perks

We respect and celebrate each individual’s uniqueness
An inclusive environment where every Patriot feels welcomed and valued
Support for social causes and initiatives that benefit the community
Opportunities for self-development and continuous growth
A culture that celebrates and shares our wins