Bilingual, Spanish Phone Outreach Associate

Nadia Care

. Make calls to potential members, identify their needs, and provide information about Nadia Care services .

Posted 9/19/2026full-timeRemote • United StatesJuniorMid-Level💰 $22 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and interpersonal skills while effectively managing member enrollment processes. Proficient in utilizing technology and digital platforms to maintain accurate member databases and enhance outreach efforts.

Highest-signal resume keywords

Bilingual Spanish SpeakingCall Center ExperienceSales ExperienceCommunity Outreach ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Member RegistrationDatabase MaintenanceAppointment SchedulingEligibility Verification

Soft Skills

Outgoing PersonalityGood Listening SkillsEnthusiasm for ServiceAbility to Work Independently

Tools & Technologies

Digital Platforms

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Member EnrollmentPhone OutreachFast-Paced EnvironmentHigh-Growth Startup

About the role

Key responsibilities & impact

Make calls to potential members, identify their needs, and provide information about Nadia Care services
Answer questions about Nadia Care and the membership journey
Check whether potential members are eligible to enroll
Register members with the program and schedule their first appointment
Maintain databases and keep member information up to date
Collaborate across the team and company on feedback from potential and current members
Report directly to the Phone Outreach Team Lead within the Marketing & Member Enrollment team

Requirements

What you’ll need

High school diploma or equivalent
Bilingual Spanish speaking required
Call center, sales, or community outreach experience
Outgoing personality and enthusiasm for bringing services to those who need them
Good listening skills and attention to detail
Comfortable with technology and digital platforms
Ability to thrive in a fast-paced, high-growth startup environment
Demonstrated experience taking direction, learning quickly, and working independently
Availability to work 9:30am–6:30pm CT
Flexibility to work overtime
Must reside in the contiguous United States; candidates residing in ND, AL, HI, PR, or outside the contiguous US cannot be hired

Benefits

Comp & perks

Annual paid holidays off
Three weeks of paid time off for full-time hourly employees after the 90-day introductory period
Medical insurance covering hospital, surgical, and prescription drug benefits
Dental insurance
Vision insurance
Stock option grant
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan