Specialty Care Manager – Maternal Health

Nadia Care

. Oversee all contracted specialty care roles, including Doulas, Registered Dietitians, and IBCLCs .

Posted 10/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination and contractor panel administration within maternal health operations, leveraging strong organizational and communication skills to ensure compliance and operational efficiency. Proficient in managing digital care systems and platforms while maintaining accountability for contractor performance and documentation standards.

Highest-signal resume keywords

Care CoordinationMaternal Health OperationsContractor Panel AdministrationDigital Care SystemsBilingual English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Charting AuditsCompliance AuditsContract ManagementOnboardingLabor Attendance TrackingDocumentation StandardsInterviewingCredentialingPanel MatchingVisit Completion Tracking

Soft Skills

Organizational SkillsStrong Communication SkillsAutonomous Work StyleOperational StrengthAbility to Handle Ambiguity

Tools & Technologies

Athena HealthSpruceAcuitySlackGoogle Workspace

Industry Keywords

Maternal HealthSpecialty CareContractor AccountabilityLabor Activation ProtocolsCommunity Recruitment

About the role

Key responsibilities & impact

Oversee all contracted specialty care roles, including Doulas, Registered Dietitians, and IBCLCs
Coordinate roster availability, panel matching, compliance audit trails, contractor accountability, and onboarding
Track visit completion, labor attendance, charting timelines, and documentation standards
Conduct charting and documentation audits across Athena, Spruce, and Acuity
Identify and escalate contractor administrative non-compliance, missed labor events, and boundary violations
Review invoices against active contracts and enforce contracted service terms
Liaise with Licensing, Credentialing & Enrollment and maintain credentialing artifacts and roster compliance
Lead interviews for incoming Doula, Registered Dietitian, and Lactation Consultant candidates
Represent Nadia Care at community and regional recruitment events as needed
Partner with care teams to integrate specialty care into member care plans
Produce monthly panel summaries covering assignments, delivery windows, credentialing renewals, and capacity constraints
Coordinate doula assignments and ensure primary and backup doula matching before 30 weeks gestation
Lead member communication about birth support expectations and labor activation protocols
Participate in on-call rotation for live labor events and resolve coverage bottlenecks
Maintain delivery trackers and proactively redistribute assignments to prevent coverage gaps

Requirements

What you’ll need

At least 3–5 years handling care coordination, maternal health operations, or contractor panel administration across multiple care verticals
Strong autonomous startup experience, organizational skills, and operational strength
High fluency with digital care systems and platforms, including Athena Health, Spruce, Acuity, Slack, and Google Workspace
Willingness and ability to participate in a structured, team-backed on-call rotation outside standard business hours
Demonstrated experience evaluating contractor candidates and conducting structured interviews
Highly organized with strong communication skills
Ability to hold independent contractors accountable to administrative, charting, credentialing, and SLA standards
Comfortable with operational ambiguity, rapid scaling, and wearing multiple hats in a hypergrowth startup
Bilingual English/Spanish is a plus

Benefits

Comp & perks

Annual paid holidays
Unlimited time off after the 90-day introductory period for full-time salaried exempt employees
Three weeks of paid time off after the 90-day introductory period for full-time hourly non-exempt employees
Medical insurance covering hospital, surgical, and prescription drug benefits
Dental insurance
Vision insurance
Stock option grant
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan