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Nagarro

Staff Engineer – Tech Support L2

Nagarro

. Offer technical support for end-users and application developers of a managed Kubernetes cluster solution deployed at the edge .

Posted 10/8/2026full-timeRemote • ChinaLeadWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Kubernetes, Docker, and cloud computing, with a strong focus on Infrastructure as Code using Terraform and GitOps practices. Proficient in observability tools and automation scripting to enhance operational efficiency in cloud-native environments.

Highest-signal resume keywords
Kubernetes ExpertiseDocker ExpertiseTerraform ExpertiseGitOps with FluxCDCI/CD Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
KubernetesDockerTerraformGitOpsCI/CD AutomationPython ScriptingBash ScriptingObservabilityMonitoringLogging
Soft Skills
Analytical SkillsProblem-Solving Skills
Tools & Technologies
AWSAliCloudHelmKustomizePrometheusGrafanaOpenTelemetryJaegerThanosInfrastructure as Code
Industry Keywords
Cloud ComputingCloud-Native InfrastructureContainer OrchestrationDevOpsPlatform Engineering

Tech Stack

Tools & technologies
AWSCloudDockerGrafanaKubernetesPrometheusPythonTerraform

About the role

Key responsibilities & impact
  • Offer technical support for end-users and application developers of a managed Kubernetes cluster solution deployed at the edge
  • Troubleshoot complex infrastructure, networking, deployment, and performance issues in cloud environments
  • Deploy and manage Kubernetes clusters and containerized workloads, ensuring scalability, reliability, and security
  • Log, monitor, and resolve incidents
  • Augment the knowledge base and provide status reporting
  • Maintain cloud-native infrastructure and platform services supporting enterprise applications
  • Maintain monitoring, logging, tracing, and observability solutions
  • Maintain Infrastructure as Code solutions using Terraform and related automation tools
  • Use GitOps practices with FluxCD, Helm, and Kubernetes for infrastructure and application lifecycle management
  • Collaborate with development, security, and operations teams to maintain and upgrade scalable cloud-native solutions
  • Develop automation scripts and internal tools to improve operational efficiency and platform reliability

Requirements

What you’ll need
  • High proficiency in English
  • Strong analytical and problem-solving skills for complex issues in scalable and resilient cloud-native environments
  • Expertise in Kubernetes and container orchestration
  • Expertise in Docker and container technologies
  • Expertise in cloud computing, including AWS or AliCloud compute, networking, and security configurations (e.g., VPC, security groups)
  • Expertise in Helm and Kustomize
  • Expertise in Terraform and Infrastructure as Code (IaC)
  • Expertise in GitOps, including FluxCD
  • Expertise in CI/CD automation
  • Expertise in observability, including Prometheus, Grafana, OpenTelemetry, Jaeger, and Thanos
  • Expertise in Python and Bash scripting
  • Expertise in monitoring, logging, and distributed tracing
  • Expertise in DevOps and platform engineering

Benefits

Comp & perks
  • Remote work
  • Full-time employment