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Shift Lead – Manager in Training
Nando's Grocery International Limited. Support running brilliant shifts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and team engagement skills, fostering a fun and inclusive environment while ensuring exceptional customer experiences. Committed to continuous learning and delivering on the Nando’s customer journey across all channels.
Highest-signal resume keywords
Team LeadershipCustomer Experience ManagementProblem-SolvingMotivational SkillsInclusive Environment Creation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EngagementPassionConfidenceEnergyCommitment
Industry Keywords
Nando’s Customer JourneyPERi‑PERi MomentsFast-Paced EnvironmentTeam SupervisionLeadership Development
About the role
Key responsibilities & impact- Support running brilliant shifts
- Lead, support, motivate and engage the team
- Deliver excellent customer experiences and perfect PERi‑PERi moments
- Lead people and solve problems in the moment
- Create a fun and inclusive environment where team members can grow and thrive
- Ensure the Nando’s customer journey happens brilliantly on every shift, across all channels
- Develop leadership skills as part of a pathway into management
Requirements
What you’ll need- Pride, passion and the drive to support, motivate and engage your team
- Someone who lives and breathes our values and brings great energy to every shift
- Experience leading or supervising a team in a fast-paced environment
- A customer-obsessed approach and a love for delivering perfect PERi‑PERi moments every time
- Confidence in leading people and problem-solving in the moment
- A hunger to learn, grow and take on more responsibility
- Someone who creates a fun and inclusive environment where Nandocas can grow and thrive
- A commitment to making sure the Nando’s customer journey happens brilliantly on every shift, across all channels
Benefits
Comp & perks- 4-week paid sabbatical after every 5 years of commitment to us
- Free food at work and a tasty discount on your days off
- Paid breaks
- Team bonding opportunities throughout the year
- Opportunities to grow your career, including clear pathways into management roles
- Access to our rewards platform with great discounts
- A supportive, fun, family-style environment where everyone is welcome