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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced expertise in AWS cloud operations, including serverless technologies and observability practices, while effectively managing incident response and operational reliability. Proficient in infrastructure as code and scripting to automate processes and optimize cloud performance and costs.
Highest-signal resume keywords
AWS Cloud OperationsInfrastructure As CodeObservability PracticesIncident ResponseCloud Networking Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AWS LambdaAPI GatewayStep FunctionsEventBridgeSQSSNSDynamoDBRedshiftMonitoringLogging
Soft Skills
Analytical SkillsTroubleshooting SkillsVerbal CommunicationWritten Communication
Tools & Technologies
CloudOpsMonitoring ToolsLogging ToolsAlerting ToolsOperational Metrics
Industry Keywords
Cloud SecurityDisaster RecoveryOperational RiskComplianceCapacity Management
Tech Stack
Tools & technologiesAmazon RedshiftAWSCloudDynamoDBFirewalls
About the role
Key responsibilities & impact- Own day-to-day operational health, reliability, availability, and supportability of AWS cloud environments
- Implement and improve monitoring, logging, alerting, dashboards, and observability practices
- Lead incident response, service restoration, root-cause analysis, problem management, post-incident reviews, and corrective actions
- Automate provisioning, configuration, remediation, deployment, and routine operations using infrastructure as code and scripting
- Analyze and improve cloud performance, capacity, scalability, and resource utilization
- Identify and execute approved cloud cost-optimization opportunities with finance and technology stakeholders
- Maintain backup, recovery, resilience, and disaster-recovery procedures and validate readiness through documented testing
- Oversee the CloudOps managed-service provider, validate work quality, track commitments, escalate service gaps, and verify completion
- Develop and maintain runbooks, operating procedures, technical documentation, and knowledge articles
- Assess production readiness and partner with architecture, security, application development, product, and migration teams
- Support approved production changes and improve operational controls, tooling, and processes
- Evaluate approved AI-assisted engineering tools that improve reliability, efficiency, or supportability
Requirements
What you’ll need- Strong operational knowledge of cloud networking technologies, including VPCs, API Gateways, WAFs, load balancers, Route 53, VPNs, and firewalls
- Strong hands-on experience operating and supporting AWS serverless technologies, including AWS Lambda, API Gateway, Step Functions, EventBridge, SQS, SNS, DynamoDB, and Redshift
- Advanced knowledge of cloud operations, resiliency, performance, capacity management, and disaster recovery
- Advanced expertise in observability, including monitoring, logging, alerting, and operational metrics
- Strong analytical and troubleshooting skills, including incident response and root-cause investigations
- Proficiency in infrastructure as code, scripting, and repeatable operational processes
- Ability to translate operational data into reliability, efficiency, scalability, and cost improvements
- Ability to oversee service providers, assess operational risk, and drive issue resolution
- Intermediate knowledge of cloud security, identity, networking, governance, and compliance
- Experience creating technical documentation, operational procedures, and recovery runbooks
- Strong verbal and written communication skills
- 7 years of progressively responsible experience in cloud operations, DevOps, site reliability engineering, infrastructure engineering, or a related discipline
- 5 years of hands-on experience deploying, operating, supporting, and troubleshooting production workloads in AWS
- 3 years of experience using infrastructure as code and scripting or programming to automate operational work
- Demonstrated experience supporting production services, leading incident resolution, completing root-cause analyses, and improving operational reliability
- Bachelor's degree in computer science, information technology, engineering, or a related field, or an equivalent combination of education and relevant experience
- Must have legal authority to work in the US
- Must support scheduled after-hours maintenance and urgent production incidents as required
- On-call participation
Benefits
Comp & perks- Fully remote work from a home office
- Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans
- Telehealthcare for Medical and Behavioral visits
- Generous PTO with buy/sell options
- 9 company holidays, a floating day off, and a day off for volunteering
- Employee Assistance Program
- Wellness program with insurance discounts or credit toward health-related items
- 401K Plan with employer matching contributions
- Company-funded spending/reimbursement accounts for out-of-pocket medical expenses
- Bonus and Recognition programs
- Tuition Assistance
- Consultation with financial planner
- Basic Life & AD&D Insurance
- Short- and Long-Term Disability Insurance
- Supplemental Term Life Insurance available
- Group discount programs for mobile and technology services
- Comprehensive on-demand e-learning and performance support library at no cost