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Associate Director, IT
National Association of State Boards of Accountancy. Serve as a trusted advisor and operational extension of the Chief Information Officer .
Tech Stack
Tools & technologiesCloudCyber SecurityRPA
About the role
Key responsibilities & impact- Serve as a trusted advisor and operational extension of the Chief Information Officer
- Translate technology strategy and executive priorities into roadmaps, initiatives, governance, and measurable outcomes
- Lead NASBA's enterprise data and analytics capabilities, including data strategy, governance, quality, architecture, platforms, trusted data products, reporting, and decision support
- Advance responsible AI adoption by identifying use cases, guiding evaluation and prioritization, coordinating delivery, and supporting governance, privacy, cybersecurity, compliance, and organizational readiness
- Establish and mature enterprise workflow and process automation capabilities
- Partner with business leaders to redesign processes, define success measures, manage change, and ensure adoption and measurable outcomes
- Provide day-to-day leadership for the ITO operating model and outsourced technology providers
- Lead vendor ITO management, including service performance, governance, escalation, risk management, financial stewardship, contracts, and continuous improvement
- Hold vendors accountable for commitments, deliverables, quality, timelines, transparency, documentation, knowledge transfer, and business value
- Coordinate cross-functional technology initiatives and dependencies across teams, stakeholders, contractors, consultants, and service providers
- Develop business cases, investment recommendations, roadmaps, budgets, forecasts, performance indicators, and executive updates
- Establish governance, intake, prioritization, delivery, and value-realization processes
- Promote reusable capabilities, standards, documentation, training, and knowledge sharing
- Monitor emerging technology and industry practices
- Represent Information Technology in enterprise planning, governance forums, vendor meetings, and cross-functional activities
- Provide leadership and oversight for assigned employees, contractors, consultants, and external partners
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree in Computer Science, Data Science, Engineering, Business, Information Systems, or a related field required
- Seven or more years of progressive experience in information technology, data and analytics, AI, automation, outsourced IT services, technology strategy, or digital transformation, including leadership responsibility
- Demonstrated experience delivering cross-functional technology initiatives from planning through implementation, adoption, and operational support
- Experience managing external technology providers, complex vendor relationships, service delivery, contracts, financial performance, and executive stakeholders
- Strong knowledge of enterprise data management, analytics, data governance, architecture, and modern cloud data platforms
- Working knowledge of artificial intelligence, including generative AI, responsible AI governance, adoption, and value realization
- Experience identifying, redesigning, and automating business processes using workflow, low-code, robotic process automation, integration, or related technologies
- Demonstrated ability to govern outsourced IT services and vendors through accountability, performance measures, financial discipline, risk management, and constructive escalation
- Experience coordinating portfolios, projects, budgets, contracts, statements of work, service levels, risks, and executive reporting
- Strong business partnership, communication, facilitation, negotiation, and relationship-management skills
- Ability to simplify complex technology issues, frame decisions, and communicate recommendations to executive and non-technical audiences
- Strong execution, organizational discipline, sound judgment, and ability to balance strategy with operational detail
- Experience working in a regulated, security-conscious, or governance-oriented environment preferred
- Must live in the Middle TN area and not out of state
- Night and weekend hours may be required
- Occasional travel may be required
Benefits
Comp & perks- Medical/Dental/Vision
- Health Reimbursement Account (HRA)
- Life Insurance
- Short-Term & Long-Term Disability
- Numerous Voluntary Policies
- Employee Assistance Program
- 401(k) Plan (NASBA contributes 5.7% of employee’s salary)
- Paid parking
- Holidays (13 days)
- Paid leave time (prorated based on hire date and earned on an accrual basis)
- Vacation Leave (15 days annually)
- Sick Leave (12 days annually)
- Personal Days (3 days annually)
- Flex Spending Account (FSA)
- Dress for Your Day Casual Dress
- Some work from home flexibility