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Chemical Technician
National Carwash Solutions. Provide professional, expert solutions to customers to support profitable businesses and satisfied customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and technical support, with a strong focus on chemical management, site maintenance, and training. Capable of managing multiple sites while ensuring compliance with safety regulations and maintaining accurate reporting.
Highest-signal resume keywords
Customer Service ExcellenceChemical Inventory ManagementSite Maintenance and TroubleshootingTechnical Training DeliveryRegulatory Compliance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Chemical Equipment RepairProduct TitrationVolumetricsMechanical KnowledgeSite SurveysMicrosoft Office ProficiencyData AnalysisCustomer ReportingChemical ConversionsInventory Replenishment
Soft Skills
Effective CommunicationOrganizational SkillsSelf-MotivationTeam CollaborationAttention to Detail
Tools & Technologies
SFPortalGoogleCTM
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Car Wash ExperienceOSHA ComplianceEPA RegulationsSafety Policies
About the role
Key responsibilities & impact- Provide professional, expert solutions to customers to support profitable businesses and satisfied customers
- Perform site preventative care and troubleshooting
- Conduct product titration and volumetrics as needed
- Perform minor chemical equipment and application repairs
- Manage site chemical conversions and installations
- Keep customers informed of progress
- Monitor customer chemical levels and manage chemical inventory and replenishment orders
- Maintain Wash Key Reporting and service reports
- Conduct NCS site surveys using the provided template
- Support and execute corporate accounts according to protocols
- Provide on-site revenue program training
- Conduct basic technical and chemistry training for appropriate location personnel
- Maintain accurate, up-to-date customer and issue files in SF, Portal, Google, and CTM
- Analyze customer outputs and recommend technical updates or ways to increase efficiency and wash counts
- Identify account expansion opportunities and communicate initial intake discussions to sales management
- Responsible for approximately 50–75 sites per month
- Combine office and field work with up to 40% overnight travel
Requirements
What you’ll need- Associate Degree in Business Administration or related field preferred; or equivalent practical experience
- Car Wash experience preferred but not required
- Basic mechanical knowledge and aptitude
- Ability to communicate internally and externally across all levels of the organization
- Good Microsoft Office skills and basic computer knowledge
- Demonstrated ability to provide the highest level of customer service and support
- Ability to function with minimal supervision and work in a team environment
- Self-starter and extremely motivated
- Exemplary organizational skills and attention to detail
- Ability to support overnight travel up to 40% based on territory and customer needs
- Clean driving record with no more than three moving violations within the past five years
- No more than two preventable, at-fault accidents within the past five years
- No impaired driving convictions within the past five years and no charges currently pending
- Must maintain a valid driver’s license
- Ability to lift up to 50 pounds
- Ability to stand and sit for more than 6 hours a day
- Ability to climb ladders
- Ability to reach with hands and arms for more than 6 hours a day
- Ability to stoop, kneel, and crouch for more than 6 hours a day
- Ability to work in different environmental conditions
- Must comply with applicable OSHA, EPA, local regulatory law, and company safety policies
Benefits
Comp & perks- Professional development
- Training
- Flexibility
- Opportunities for advancement
- Comprehensive health coverage
- Dental coverage
- Vision coverage
- Matching 401(k)
- Paid time off