Customer Service Representative

National Exchange Bank & Trust

. Provide guidance to help customers make decisions about their financial needs .

Posted 10/8/2026full-timeKingston • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong interpersonal skills to effectively assist customers with their financial needs while maintaining a friendly demeanor. Proficient in handling teller transactions and operating standard office and bank equipment.

Highest-signal resume keywords

Interpersonal SkillsTeller TransactionsMicrosoft Word ProficiencyMicrosoft Excel ProficiencyCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Teller TransactionsCash HandlingBank Product KnowledgeMicrosoft Word ProficiencyMicrosoft Excel ProficiencyMicrosoft Outlook ProficiencyMicrosoft Teams Proficiency

Soft Skills

Interpersonal SkillsEmpathyFriendly DemeanorEffective Communication

Tools & Technologies

Standard Office EquipmentBank Equipment

Industry Keywords

Customer ServiceFinancial NeedsCash Drawer Management

About the role

Key responsibilities & impact

Provide guidance to help customers make decisions about their financial needs
Complete teller transactions, including cashing checks and processing deposits and withdrawals
Offer appropriate bank products and services
Balance and maintain a cash drawer accurately
Create a positive difference in customers' lives through daily service

Requirements

What you’ll need

Interpersonal skills necessary to relate to and empathize with customers and coworkers
Ability to maintain a friendly demeanor throughout the day
Ability to operate standard office and bank equipment
Proficiency with Microsoft Word, Excel, Outlook, and Teams
Ability to communicate effectively via phone, email, and in person
High school diploma or equivalent

Benefits

Comp & perks

Health, Dental, and Vision Insurance
Health Savings Account with Employer Contributions
Short and Long Term Disability
Employer Paid Life and AD&D Insurance
Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
401(k) with Employer Match & Profit Sharing
Paid Time Off
Flexible scheduling
Education Assistance Program
Product & Service Discounts & more!