Customer Service Representative

National Exchange Bank & Trust

. Provide guidance to customers to help them make decisions about their financial needs .

Posted 10/24/2026full-timeCampbellsport • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong interpersonal skills to effectively engage with customers and coworkers, providing guidance on financial needs while maintaining a friendly and inclusive environment. Proficient in handling teller transactions and utilizing standard office and banking equipment.

Highest-signal resume keywords

Interpersonal SkillsTeller TransactionsMicrosoft Office Suite ProficiencyEffective CommunicationCash Drawer Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Teller TransactionsCash Drawer ManagementFinancial Guidance

Soft Skills

Interpersonal SkillsEmpathyFriendly Demeanor

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Teams

Industry Keywords

Bank ProductsCustomer ServiceFinancial Needs

About the role

Key responsibilities & impact

Provide guidance to customers to help them make decisions about their financial needs
Complete teller transactions, including cashing checks and processing deposits and withdrawals
Offer appropriate bank products and services
Balance and maintain a cash drawer accurately
Create a positive difference in customers' lives through daily service
Work with customers and coworkers in a friendly, inclusive environment

Requirements

What you’ll need

Interpersonal skills necessary to relate to and empathize with customers and coworkers while maintaining a friendly demeanor
Ability to operate standard office and bank equipment
Proficiency with Microsoft Word, Excel, Outlook, and Teams
Ability to communicate effectively via phone, email, and in person
High school diploma or equivalent

Benefits

Comp & perks

Health, Dental, and Vision Insurance
Health Savings Account with Employer Contributions
Short and Long Term Disability
Employer Paid Life and AD&D Insurance
Voluntary Life Insurance
Flexible Spending Accounts
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Legal Insurance
401(k) with Employer Match & Profit Sharing
Paid Time Off
Flexible scheduling
Education Assistance Program
Product & Service Discounts