Student Customer Service Representative

National Exchange Bank & Trust

. Help customers understand their financial options .

Posted 10/14/2026part-timeHowards Grove • Wisconsin • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by assisting clients with financial options and banking transactions while maintaining a friendly and positive demeanor. Proficient in using basic software tools to enhance communication and branch operations.

Highest-signal resume keywords

Customer ServiceCommunication SkillsAttention to DetailDependabilityBasic Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Banking TransactionsFinancial Product RecommendationsBasic Software ProficiencyWord ProcessingSpreadsheet Management

Soft Skills

Friendly AttitudeStrong People SkillsCalm Under PressureWillingness to LearnTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Teams

Industry Keywords

BankingCustomer AssistanceFinancial OptionsBranch Operations

About the role

Key responsibilities & impact

Help customers understand their financial options
Recommend bank products based on customer needs
Greet and assist customers with a positive, friendly attitude
Process everyday banking transactions—cashing checks, making deposits, and withdrawals
Work closely with teammates to keep the branch running smoothly
Work occasional part-time hours of 10–20 hours/week during the school year and 30–40 hours/week during the summer

Requirements

What you’ll need

Friendly attitude and strong people skills
Ability to work with computers and basic software like Word, Excel, Outlook, and Teams
Clear communication by phone, email, and in person
Ability to stay calm and helpful—even when things get busy
Dependability, attention to detail, and pride in your work
Willingness to learn new things and take on challenges