Senior Claims Examiner

. Investigate, evaluate, provide defense if appropriate, negotiate and resolve assigned property damage and bodily injury claims .

Posted 9/25/2026full-timeRemote • Nebraska • United StatesSenior💰 $85,000 - $95,000 per yearWebsite

Key responsibilities & impact

Investigate, evaluate, provide defense if appropriate, negotiate and resolve assigned property damage and bodily injury claims
Identify information and documents needed to evaluate claims
Assign and direct independent adjusters
Review public and other records and documents
Contact insureds, claimants and others regarding claim information, processes, resolution alternatives and related matters
Comply with claims handling laws and regulations
Engage defense counsel when appropriate and monitor defense of insureds at higher levels
Identify, evaluate and determine rights and obligations under applicable insurance contracts
Coordinate with the Legal Department on coverage, compliance and legal issues
Analyze, evaluate and estimate insured liability and claimant/insured losses
Identify and report potential fraud to the Special Investigation Unit
Evaluate claim settlement scenarios using decision theory principles
Establish and modify appropriate case reserves
Review and approve or disapprove invoices
Maintain and review claim diaries
Negotiate and resolve claims within established authority or submit authority requests and recommendations
Maintain accurate communication records and appropriate claim files
Provide assigned-claim information to managers and others as required
Maintain current knowledge of insurance and claim management principles and practices

What you’ll need

Bachelor's degree in related field or equivalent work experience
Three or more years related work experience
Interpretation and application of insurance contracts
Insurance claim procedures, loss evaluation methods and claim resolution alternatives
Insurance related courses such as AIC, CPCU
Excellent verbal and written communication skills
Strong analytical skills
Ability to work independently while collaborating with others
Proficiency in investigations
Ability to analyze data, apply knowledge and logic, make recommendations and draw conclusions
Obtain and maintain all required licenses and certifications
Position is not eligible for employer visa sponsorship

Comp & perks

Up to 11 days of vacation time
65 days of sick pay, with an 85-day maximum in a two-year period
Up to 20 days of paid parental time
Seven paid holidays and two floating holidays
Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development
Online wellness portal
Complimentary state-of-the-art onsite fitness center at the Omaha office
Robust wellness program
Retirement and savings plan with immediate enrollment
100% employer match up to 5%
Medical, Dental and Vision for regular, full-time employees and eligible dependents
Dedicated Learning & Development program
100% upfront Educational Reimbursement program
Subsidized downtown parking
Competitive time off policies including parental leave
Employee Assistance program