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Accounting Representative III
National Interstate Insurance Company. Perform routine and non-routine clerical/accounting functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounting support functions, including billing information management, account reconciliation, and compliance with regulations. Proven ability to handle complex customer inquiries and prepare detailed account analyses and reports.
Highest-signal resume keywords
Accounting Support FunctionsBilling Information ManagementAccount ReconciliationInsurance Industry ExperienceRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clerical FunctionsAccounts ReceivableBilling Problem ResolutionPayment ReconciliationAccount AnalysisReport PreparationPolicy Applications KnowledgeProcessing Procedures Knowledge
Soft Skills
Customer ServiceRelationship BuildingProblem ResolutionGuidance and Assistance
Tools & Technologies
Billing ApplicationsPolicy Applications
Industry Keywords
Insurance IndustryCompany PoliciesRegulations
About the role
Key responsibilities & impact- Perform routine and non-routine clerical/accounting functions
- Provide support in direct bill, agency bill, general accounting, accounts receivable, or related areas
- Provide billing information, account reconciliation, and billing problem resolution for multiple lines of insurance
- Service complex customer inquiries using billing and policy applications
- Provide inbound and outbound phone support
- Follow up on complex delinquent accounts with collection agencies and other entities
- Reconcile payments/receipts with account information
- Build relationships with departments and outside agencies to resolve problems
- Prepare account analyses and compile or create ad hoc reports
- Comply with regulations, company policies, and guidelines
- Provide guidance and assistance to lower-level positions and serve as a backup to others
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- Associate degree or equivalent experience preferred
- Business, Accounting or a related discipline preferred
- Minimum of 6 years of experience in accounting support functions
- Previous experience in the insurance industry preferred
- Must be authorized to work in the United States without the need for current or future sponsorship
- Working knowledge of multiple billing and/or policy applications and processing procedures
- Ability to provide inbound and outbound phone support
- Ability to reconcile payments/receipts with account information
- Ability to prepare account analyses and reports
- Knowledge of applicable regulations and company policies and guidelines
Benefits
Comp & perks- Medical, dental, and vision coverage
- Wellness plans
- Parental leave
- Adoption assistance
- Tuition reimbursement
- Paid Time Off
- Paid holidays
- 401(k) plan with company match
- Employee stock purchase plan
- Commuter benefits
- Hybrid schedule with one day remotely per week