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Funding Specialist Lead
National Seating & Mobility. Coordinate with the Division Funding Director, Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Supplier, and office support personnel to complete operational procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive knowledge of Durable Medical Equipment and Complex Rehab Technology funding processes, including insurance verification and compliance with guidelines. Exhibits strong leadership and organizational skills while effectively managing and developing team members remotely.
Highest-signal resume keywords
Durable Medical Equipment ExpertiseInsurance Verification KnowledgeMobility Advisor Application ExperienceLeadership SkillsCustomer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Funding Process ManagementCoding and PricingDocumentation ReviewData Management SystemsExcel Spreadsheets and FormulasReport WritingTechnical Procedure AnalysisBusiness CorrespondenceTraining Material DevelopmentAuditing Skills
Soft Skills
Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsTeam CollaborationProblem Solving
Tools & Technologies
Microsoft Office ApplicationsOutlookPowerPointMobility Advisor
Industry Keywords
Durable Medical EquipmentComplex Rehab TechnologyFunding SpecialistInsurance GuidelinesPayer Documentation Requirements
About the role
Key responsibilities & impact- Coordinate with the Division Funding Director, Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Supplier, and office support personnel to complete operational procedures
- Review orders thoroughly for accuracy and educate Funding Specialists when errors are identified
- Maintain knowledge of durable medical equipment, company policies and procedures, and applicable insurance guidelines
- Ensure compliance with company policies and procedures
- Manage transaction cycle time from Coding and Pricing Complete to Documentation Complete
- Support Funding Specialists during PTO, leave, open positions, and other identified needs
- Communicate with referral sources, physicians, therapists, RTSs, and clients to secure required documentation
- Request, gather, review, and verify funding package documentation and insurance coverage
- Communicate benefits, coverage, financial responsibility, and hardship processes to clients
- Manage funding-related relationships and communications with internal and external customers
- Follow document collection escalation policies and coordinate required process changes
- Investigate payer documentation requirements and resolve funding process issues
- Complete Funding tasks including Coding and Pricing, Submissions, Authorization collection, PPQA, and Delivery Verifications
- Provide direction, instructions, and guidance to staff
- Document best practices, identify training opportunities, and coordinate improvements or UPD updates
- Facilitate problem solving and collaboration
- Motivate and recognize team members
- Assist with customer complaints, billing concerns, and payer correspondence
- Support performance monitoring and evaluation
- Communicate team status, task accomplishment, and direction to management
- Perform routine audits to identify coaching opportunities and maintain high staff performance
- Assist with temporary branch processing needs and new business acquisitions
- Perform related duties and special assignments as requested
Requirements
What you’ll need- Minimum of 3 years of experience related to Durable Medical Equipment and/or Complex Rehab Technology required
- Preferred experience in all aspects of a Funding Specialist’s position, including processing Repairs and Non-Repairs
- Extensive knowledge of the process and insurance guidelines to secure funding for Durable Medical Equipment and/or Complex Rehab Technology
- Comprehensive knowledge of insurance verification for DME
- Experience with applications such as Mobility Advisor or data management systems required
- Excellent communication and interpersonal skills
- Strong leadership skills
- Strong team player
- Strong organizational skills and attention to detail
- Customer service driven
- Excellent computer and technology skills
- Knowledge of Microsoft Office applications, Outlook, and PowerPoint
- Experience with Excel spreadsheets and formulas and Outlook email required
- Ability to manage and develop others remotely
- Ability to read, analyze, and interpret general business reports, technical procedures, work instructions, and governmental regulations
- Ability to write reports, business correspondence, and training materials
- Ability to effectively present information and respond to questions from a variety of staff
- Basic understanding of and willingness to learn and adopt professional and industry standards
Benefits
Comp & perks- 401k
- Company paid Long Term Disability
- Tuition reimbursement
- Work from home environment