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Manager, Email Engagement – Digital Advocacy
National Trust for Historic Preservation. Lead the organization's email engagement program, including newsletters, advocacy alerts, program announcements, lifecycle campaigns, and constituent communications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in email marketing, digital engagement, and advocacy campaign management, with a strong focus on audience segmentation, content optimization, and performance analysis. Proficient in utilizing digital tools and platforms to enhance constituent engagement and communication strategies.
Highest-signal resume keywords
Email MarketingDigital EngagementAudience SegmentationEngaging NetworksHTML Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email MarketingDigital AdvocacyAudience SegmentationDatabase ManagementHTMLA/B TestingDigital AnalyticsLifecycle MarketingContent DevelopmentCampaign Optimization
Soft Skills
Strong WritingEditing SkillsProject ManagementCollaborationAbility to Work Independently
Tools & Technologies
Engaging NetworksGoogle Analytics 4Monday.comMicrosoft Office SuiteDigital Engagement Platforms
Industry Keywords
NonprofitAdvocacy CampaignsConstituent EngagementDigital CommunicationsGrassroots Engagement
About the role
Key responsibilities & impact- Lead the organization's email engagement program, including newsletters, advocacy alerts, program announcements, lifecycle campaigns, and constituent communications
- Develop and maintain editorial and email calendars with stakeholders
- Curate, write, edit, and optimize email content in alignment with organizational messaging, brand standards, style guides, and industry best practices
- Stay current on digital communications trends, technologies, and best practices and recommend innovative approaches
- Develop and execute multi-channel advocacy and engagement campaigns, including planning, content development, approvals, deployment, troubleshooting, performance analysis, and optimization
- Create campaign strategies, messaging, calls-to-action, email communications, and online action alerts
- Manage digital advocacy tools and campaign implementation
- Develop and implement strategies to acquire, retain, and engage constituents through targeted communications and lifecycle marketing
- Manage audience segmentation and targeting
- Maintain email list health through database hygiene, privacy compliance, and subscriber retention initiatives
- Serve as an internal strategic resource on constituent engagement, audience development, digital communications, and outreach to diverse audiences
- Use Engaging Networks and related tools to build and deploy broadcast emails, advocacy campaigns, action pages, signup forms, and automated communications
- Manage automation workflows, audience queries, and campaign execution within digital engagement platforms
- Apply HTML and platform-specific expertise to support email design, functionality, troubleshooting, and optimization
- Partner with technology vendors and internal teams to resolve technical issues and implement improvements
- Track, analyze, and report on email, advocacy, campaign, and audience performance
- Monitor list health and compliance with privacy and opt-in standards
- Develop regular and ad hoc reports with actionable insights and recommendations
- Design and implement testing strategies to improve campaign effectiveness, audience engagement, and conversion outcomes
- Identify trends, opportunities, and improvement areas through ongoing analysis and performance monitoring
- Report to the Director of Digital Engagement and collaborate with Development, Government Relations, and other divisions
Requirements
What you’ll need- Minimum of progressively responsible experience in email marketing, digital engagement, advocacy campaigns, digital communications, or a related field, with demonstrated success developing and executing constituent engagement campaigns
- Strong writing, editing, and proofreading skills
- Experience using Engaging Networks or a comparable email marketing, digital advocacy, or constituent engagement platform
- Technical expertise with email marketing and automation platforms, audience segmentation, deliverability, database management, and working knowledge of HTML
- Experience using email metrics, A/B testing, and digital analytics to measure performance and optimize campaigns
- Knowledge of email marketing best practices, including audience segmentation, deliverability, list growth, lifecycle marketing, retention strategies, and database management
- Strong project management and collaboration skills
- Ability to manage multiple priorities, work cross-functionally, and coordinate with vendors and stakeholders
- Comfort working at pace in a rapid-response environment
- Ability to work independently while contributing to a collaborative, team-oriented environment
- Regular and reliable attendance in person or virtually, as appropriate, is required
- Limited travel required
- Experience working for a nationally distributed nonprofit, advocacy, membership, conservation, preservation, environmental, or mission-driven organization (preferred)
- Familiarity with Google Analytics 4 and Monday.com or similar collaboration platform (preferred)
- Experience working with Microsoft Office Suite (preferred)
- Experience with online advocacy campaigns and grassroots engagement strategies (preferred)
- Experience managing lifecycle marketing programs (preferred)
- Understanding of accessibility standards and mobile-first digital communications (preferred)
- Experience developing communication strategies to reach diverse and underrepresented audiences (preferred)
- Applicants must submit a resume, cover letter, and writing sample; applications without all three documents will not be considered
Benefits
Comp & perks- Health insurance
- Dental insurance
- Life insurance
- Retirement benefits
- Paid parental leave
- 3+ weeks of vacation
- Sick time
- Holidays
- Full benefits eligibility