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Senior Quality Manager
Natsana GmbH. Build and further develop the quality management system at broker level .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Management Systems, including process development and continuous improvement, while effectively managing audits and supplier assessments. Proficient in both German and English, with strong communication skills and a commitment to quality in the food supplements sector.
Highest-signal resume keywords
Quality Management Systems DevelopmentSupplier Management and AuditingRoot-Cause AnalysisGood Documentation Practice (GDocP)Fluent German and English
ATS Keywords
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Hard Skills
Quality ManagementProcess DevelopmentDocument ManagementRoot-Cause AnalysisDeviation ManagementAudit CoordinationFood Supplement Manufacturing ProcessesRisk AnalysisControlled Document CreationContinuous Improvement Management
Soft Skills
Excellent Communication SkillsDiplomatic TactStrong Sense of ResponsibilityCommitment to Quality
Industry Keywords
Food TechnologyEcotrophologyPharmacyChemistryBiologyFood SupplementsInternal AuditsCrisis ManagementSupplier SelectionTraining
About the role
Key responsibilities & impact- Build and further develop the quality management system at broker level
- Continuously maintain the document management system
- Create and review controlled documents in German and English
- Support other specialist departments in establishing, standardizing, designing, and continuously improving processes and procedural documentation
- Conduct internal QMS training sessions
- Manage the audit system
- Plan, coordinate, and conduct audits at contract manufacturers
- Support internal audits
- Prepare audit reports and validate them through the peer-review process
- Support the Procurement team in supplier selection by providing relevant assessment data
- Establish and coordinate action plans for deviations
- Conduct root-cause and risk analyses
- Support contract manufacturers in implementing corrective actions
- Support Food Fraud activities, crisis management, training, and audits conducted by external partners or certification bodies
- Collaborate across teams and departments with specialist functions and maintain close communication with contract manufacturers
Requirements
What you’ll need- University degree in Food Technology, Ecotrophology, Pharmacy, Chemistry, Biology, or a comparable natural sciences discipline—or equivalent completed training in a chemical or biological technical field
- At least five years of relevant professional experience in quality management, ideally in the food supplements sector
- Sound expertise in dosage forms, ingredients, and the manufacturing and production processes of food supplements
- Experience developing quality management systems, particularly process development, process design, and continuous improvement management
- Knowledge of Good Documentation Practice (GDocP)
- Practical experience in document management and in creating, reviewing, and maintaining documents in compliance with quality requirements
- Experience in supplier management, including planning, conducting, and sustainably following up on supplier audits
- Strong understanding of deviation management and experience with root-cause analysis methods such as 5 Whys and the Ishikawa diagram
- Excellent communication skills, diplomatic tact, and a confident professional manner
- A strong sense of responsibility and commitment to quality
- Fluent German and English, both written and spoken, with strong negotiating proficiency
- Willingness to travel for audits and appointments with external service providers and suppliers
Benefits
Comp & perks- 30 days of paid vacation
- Flex Day plus additional days off on Christmas Eve and New Year’s Eve
- Flexible working hours without fixed core hours
- Hybrid working with regular in-person interaction at our offices in Hamburg and Düsseldorf
- Workation of up to 120 days within the EU; shorter periods outside the EU by individual agreement
- Top-quality equipment (macOS or Windows)
- Equipment for mobile working, including subsidies
- Modern offices in Hamburg and Düsseldorf with public transport connections and parking facilities
- Fully equipped kitchens
- Free use of a massage chair and in-house gym in Düsseldorf
- Company events several times a year
- Fair bonus system
- Individual professional development through career paths, feedback sessions, courses, conferences, and books
- Individually selectable benefits via become.1, such as subsidies for childcare, internet, and mobility
- Corporate Benefits
- Urban Sports
- Company pension scheme
- Freedom to choose what you wear—no dress code