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NatWest Group

Principal Engineer, AI – UCX Platform, VP

NatWest Group

. Design and engineer software with customer or user experience as the primary objective .

Posted 10/12/2026full-timeBengaluru • IndiaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in software engineering and architecture, focusing on customer-centric solutions and innovative technology designs. Proficient in applying Agile and DevOps methodologies to enhance software development processes and outcomes.

Highest-signal resume keywords
Software EngineeringDevOps FrameworkPython ProgrammingGenerative AI with AWSAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Software DesignDatabase DesignArchitecture ModelingAutomation TechniquesPerformance OptimizationVirtualizationScalability Best PracticesTool-Calling ImplementationContext ManagementAgent Logging
Soft Skills
Stakeholder Relationship BuildingCollaboration
Tools & Technologies
AWS ServicesVector DatabasesRAG Techniques
Industry Keywords
Customer ExperienceEngineering GovernanceHigh-Performance TechnologyUsability Standards

Tech Stack

Tools & technologies
AWSJavaPython

About the role

Key responsibilities & impact
  • Design and engineer software with customer or user experience as the primary objective
  • Contribute to the architecture, design and engineering centre of excellence
  • Build and leverage stakeholder relationships
  • Create customer outcomes through engineering and innovative solutions
  • Develop innovative, customer-centric, high-performance, secure and robust technology designs
  • Work with software engineers to produce and prototype innovative ideas
  • Engage with domain and enterprise architects to validate and leverage solutions in wider contexts
  • Design and develop software focused on automating build, test and deployment activities
  • Develop software engineering discipline across the business
  • Define, create and provide oversight and governance of engineering and design solutions
  • Design and engineer complex software, scripts and tools for bank platforms, applications and services
  • Act as a point of contact for solution design considerations
  • Define and develop architecture models and roadmaps for application and software components
  • Drive common usability across products and domains
  • Design, produce, test and implement working code
  • Apply Agile methods and DevOps techniques to software development

Requirements

What you’ll need
  • Significant experience in software engineering, software or database design and architecture
  • Experience developing software within a DevOps and Agile framework
  • Expert understanding of latest market trends, technologies and tools
  • Significant and demonstrable experience implementing programming best practice, especially scalability, automation, virtualisation, optimisation, availability and performance
  • Strong Python skills or Java back-end engineering experience
  • Experience with generative and agentic AI using AWS services
  • Experience with retrieval-augmented generation (RAG) and vector databases
  • Experience configuring and tuning long-term and short-term agent memory
  • Experience with context management and response-suppression techniques
  • Experience implementing and enforcing AI guardrails
  • Experience designing and implementing tool-calling
  • Experience with agent logging, monitoring and auditability