Site Reliability Engineer

NatWest Group

. Improve non-functional and operational characteristics including availability, performance, efficiency, change management, monitoring, security, incident response and capacity planning .

Posted 10/26/2026full-timeBengaluru • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in production support and operations, focusing on improving system availability, performance, and security while utilizing AWS Cloud, DevOps practices, and monitoring tools. Strong ability to communicate effectively with stakeholders and manage incidents in regulated environments.

Highest-signal resume keywords

Production Support/Operations ExperienceAWS Cloud ProficiencyITIL Practices KnowledgeMonitoring Tools ExperienceStrong Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaSpring BootMicroservicesREST APIsIncident ManagementTroubleshootingRoot-Cause AnalysisAutomationAIOpsReliability Systems Thinking

Soft Skills

Strong Communication SkillsStakeholder ManagementProblem-Solving

Tools & Technologies

SplunkDynatraceCloudWatchGrafanaPrometheus

Industry Keywords

Financial ServicesRegulated EnvironmentsDisaster RecoveryOperational ControlsService Level Objectives

Tech Stack

Tools & technologies

AWSCloudGrafanaJavaMicroservicesPrometheusSplunkSpringSpring BootSpringBoot

About the role

Key responsibilities & impact

Improve non-functional and operational characteristics including availability, performance, efficiency, change management, monitoring, security, incident response and capacity planning
Collaborate with engineers and stakeholders to deliver change in a safe and secure way
Work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments
Contribute ideas and innovations to meet short-term and long-term goals while balancing and managing risk
Be accountable for the day-to-day health of production and non-production environments
Respond to incidents as required
Provide structure and support for release processes, suggesting and implementing improvements
Communicate incident status clearly and provide frequent updates to teams and customers
Provide technical expertise to establish product and service risk tolerance
Maintain live services by measuring and monitoring availability, latency and overall system health

Requirements

What you’ll need

4–5 years of relevant experience in production support/operations, preferably supporting business-critical applications in banking, financial services or regulated environments
Good knowledge of ITIL practices, including incident management, problem management, troubleshooting and root-cause analysis
Hands-on experience with AWS Cloud, DevOps/CI/CD, Java, Spring Boot, Microservices and REST APIs
Experience with monitoring and observability tools such as Splunk, Dynatrace, CloudWatch, Grafana or Prometheus
Exposure to automation and AIOps
Good understanding of resilience, disaster recovery, security and operational controls
Strong problem-solving, communication and stakeholder management skills
Knowledge of reliability systems thinking and software engineering
Experience using a data-driven and scientific approach to fact finding
Financial services knowledge
Ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes

Benefits

Comp & perks

Inclusive team with a collaborative ethos
Commitment to innovation and professional development