Manager, ATS Learning Policy and Quality

NAV CANADA

. Develop, implement, and evaluate ATS Learning policies through stakeholder collaboration, feedback, and engagement .

Posted 9/29/2026full-timeOttawa • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in compliance auditing, quality assurance, and process improvement within the ATS Learning framework. Proficient in stakeholder collaboration, project management, and developing tools that enhance operational efficiency and adherence to regulatory standards.

Highest-signal resume keywords

Compliance Auditing PrinciplesQuality Management PrinciplesProject Management ExperienceStakeholder CollaborationBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance AuditingQuality AssuranceProcess ImprovementRoot Cause AnalysisData AnalysisMicrosoft ExcelMicrosoft PowerPointMicrosoft WordTraining DevelopmentCorrective Action Planning

Soft Skills

Attention to DetailLeadershipCoachingCollaborationCommunication

Tools & Technologies

ATS Learning ToolsAudit FrameworksBusiness Relationship Management ToolsProject Management Software

Industry Keywords

Air Navigation IndustrySafety Management SystemRegulatory StandardsContinuous Improvement MethodologiesAdult Education

About the role

Key responsibilities & impact

Develop, implement, and evaluate ATS Learning policies through stakeholder collaboration, feedback, and engagement
Analyze performance and effectiveness of ATS Learning policy, integrated Quality Assurance, and compliance processes
Conduct training reviews related to student progression to ensure compliance with ATS Learning policy
Develop and maintain ATS Learning Audit Framework, processes, and tools
Conduct audits to evaluate compliance with internal and external regulatory standards
Identify trends and non-conformities through audit activities
Recommend, monitor, and report on corrective actions and mitigations
Report on compliance audit, corrective action, and process improvement trends and performance
Work in a hybrid arrangement with a minimum of 3 days per week on site
Travel occasionally

Requirements

What you’ll need

Successful completion of post-secondary education with specific knowledge in business administration, adult education, psychology, and/or compliance auditing
3 years supervisory or management experience
Demonstrated commitment to quality, accuracy, and attention to detail
Experience in project management
Experience developing and maintaining business relationships with internal and external clients
Experience developing and implementing new working tools, technologies, or processes that improve consistency, efficiency, and compliance
Knowledge of the air navigation industry and associated operational standards
Knowledge of organization and ATS Learning policies, processes, and practices related to the Safety Management System (SMS)
Knowledge of Quality Management principles, quality assurance practices, and continuous improvement methodologies
Knowledge of internal and external regulatory standards and requirements
Knowledge of compliance auditing principles, analysis, and reporting standards
Knowledge of corrective action planning, root cause analysis, and process improvement
Proficiency in Microsoft Office applications including MS Excel, MS PowerPoint, and MS Word
Exceptional attention to detail and commitment to high-quality, accurate work
Ability to lead, motivate, and coach
Ability to facilitate collaboration with internal and external groups
Strong written and verbal communication skills
Ability to manage projects and create methodology for organization and training initiatives
Ability in analyzing or auditing related to ensuring compliance
Ability to deal with highly sensitive and confidential information
Ability to support and guide organizational change while maintaining quality, consistency, and compliance
Bilingual preferred; qualified unilingual candidates may be considered
Must meet the security requirement of the position
Must be legally able to work in Canada

Benefits

Comp & perks

Competitive compensation and flexible benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce
Inclusive and barrier-free selection process and work environment
Accommodations throughout the recruitment and selection process to applicants with disabilities as required