Shift Scheduling Specialist – 1 Year Term

NAV CANADA

. Maintain and review employee published schedules and assigned shifts for operational staff in a complex scheduling environment.

Posted 11/4/2026full-timeVancouver • CanadaMid-LevelSenior💰 CA$76,779 - CA$95,970 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee scheduling, ensuring compliance with collective agreements and the Canadian Labor Code while effectively managing operational coverage. Proficient in using automated scheduling tools and office software to support administrative functions in a fast-paced environment.

Highest-signal resume keywords

Employee SchedulingAutomated Scheduling ToolsCanadian Labor Code ComplianceData Manipulation and ReportingOperational Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Scheduling SystemData ManipulationReporting ToolsMicrosoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPointScheduling TasksCost-effective Options PreparationClose-day Verification

Soft Skills

Attention to DetailProblem-solving SkillsClear CommunicationTeam PlayerAdaptability

Industry Keywords

Collective AgreementsFatigue LimitsAir Traffic Services EnvironmentHR Automated Pay SystemsOperational Environment

About the role

Key responsibilities & impact

Maintain and review employee published schedules and assigned shifts for operational staff in a complex scheduling environment.
Minimize impacts to operational coverage requirements and other prioritized non-coverage activities while meeting established timelines.
Ensure employee schedules comply with collective agreements, the Canadian Labor Code, unit policies, directives, and applicable regulations.
Monitor employee schedules and iSIGN daily and identify schedule deficiencies to management.
With manager approval, adjust schedules by calling employees for overtime coverage and notifying employees of changes in a timely, cost-efficient manner.
Establish and maintain a current employee overtime list and distribute overtime equally under contract agreements while ensuring Canadian Labor Code hours are not exceeded.
Perform daily close-day verification using iSIGN reports to validate data accuracy between sign-in sheets and the Employee Scheduling System.
Prepare and provide cost-effective options that minimize impacts to ATS operations when generating new employee schedule cycles.
Report to the Manager, Shift Optimization, and serve as the focal point for maintaining scheduling core functions in the Western Region.

Requirements

What you’ll need

Successful completion of secondary school or an approved equivalent.
3 or more years of experience in employee scheduling.
Experience in providing administrative or operations support.
Experience in the use of office computer software applications and data manipulation and reporting tools such as Word and Excel.
Considerable knowledge of automated scheduling tools (Employee Scheduling System) and Microsoft Outlook, Word, Excel, and Power Point.
Knowledge of collective agreements, Canadian Labor Code guidelines, fatigue limits and regulations, and corporate and administrative policies, practices and procedures.
Knowledge of the Air Traffic Services environment and experience coordinating and providing administrative support services in an operational environment.
Knowledge of HR automated pay and leave systems and their interaction with the Employee Scheduling System.
Ability to perform scheduling tasks.
Ability to work autonomously and support a virtual team.
Ability to multitask and work under pressure to meet deadlines.
Ability to prioritize work tasks and maintain good organization skills.
Strong attention to detail.
Ability to provide advice to management and represented employees.
Proven problem-solving skills and ability to formulate creative ideas and solutions.
Active listening and clear communication.
Team player.
Negotiation skills.
Adaptability to quickly changing requirements.
Professionalism and tact within the team and with all stakeholders.
Must meet the security requirement of the position.
Must be legally able to work in Canada.
English is required.

Benefits

Comp & perks

Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce