Shift Scheduling Specialist – Temporary

NAV CANADA

. Plan, create, and review employee schedules for operational staff within the FIR .

Posted 9/21/2026full-timeToronto • CanadaMid-LevelSenior💰 CA$76,779 - CA$95,970 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee scheduling, ensuring compliance with the Canadian Labour Code and collective agreements while optimizing operational efficiency. Proficient in using automated scheduling tools and office software to support administrative functions in a dynamic work environment.

Highest-signal resume keywords

Employee SchedulingCanadian Labour Code ComplianceAutomated Scheduling ToolsData Manipulation and ReportingOperational Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee SchedulingData ManipulationReporting ToolsAutomated Scheduling ToolsHR Automated Pay SystemsCost-Effective SchedulingClose-Day VerificationScheduling Task ManagementOperational Environment CoordinationCollective Agreements Knowledge

Soft Skills

Problem-SolvingOrganizationCommunicationNegotiationTeamwork

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointISIGN

Industry Keywords

Air Traffic ServicesOperational Staff DeploymentShift WorkVirtual Team SupportAdministrative Policies

About the role

Key responsibilities & impact

Plan, create, and review employee schedules for operational staff within the FIR
Maximize human resources, training, and ongoing requirements while meeting operational needs and publishing deadlines
Ensure schedules comply with collective agreements, the Canadian Labour Code, unit policies, directives, and applicable regulations
Monitor employee schedules and iSIGN daily and identify deficiencies to management
Adjust schedules with manager approval by arranging overtime coverage and notifying employees of changes
Maintain the employee overtime list and distribute overtime equally according to contract agreements while ensuring Canadian Labour Code hours are not exceeded
Perform daily close-day verification to validate data accuracy between iSIGN reports and the Employee Scheduling System
Prepare cost-effective options that minimize impacts to ATS operations when generating new employee schedule cycles
Report to the Manager, Shift Optimization
Support deployment of operational staff for NAV CANADA’s Canadian and North Atlantic airspace operations

Requirements

What you’ll need

Successful completion of secondary school or an approved equivalent
3 or more years of experience in employee scheduling
Experience in providing administrative or operations support
Experience using office computer software applications and data manipulation and reporting tools such as Word and Excel
Considerable knowledge of automated scheduling tools and Microsoft Outlook, Word, Excel, and PowerPoint
Knowledge of collective agreements, Canadian Labour Code guidelines and regulations, corporate policies, administrative policies, practices and procedures
Knowledge of the Air Traffic Services environment and experience coordinating and providing administrative support services in an operational environment
Knowledge of HR automated pay and leave systems and their interaction with the Employee Scheduling System
Ability to perform scheduling tasks in a telework or flexible work environment
Ability to work autonomously and support a virtual team
Ability to multitask, work under pressure, meet deadlines, and prioritize tasks
Ability to provide advice to management and represented employees
Proven problem-solving, organization, communication, negotiation, adaptability, professionalism, tact, and teamwork skills
Shift work required
Must meet the position's security requirement
Must be legally able to work in Canada

Benefits

Comp & perks

Competitive compensation and benefits
Defined benefit pension plan
Opportunities for growth and development
Flexible work arrangements
Diverse and inclusive workforce
Accommodations throughout the recruitment and selection process for applicants with disabilities