Analyst, Benefit Configuration

Navitus Health Solutions

. Complete scheduled and urgent benefit additions, terminations, and changes accurately and on time .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in benefit configuration processes, including adherence to HIPAA and NCPDP standards, while effectively supporting compliance and process improvement initiatives. Capable of conducting quality assurance and providing training to team members.

Highest-signal resume keywords

Benefit ConfigurationHIPAA ComplianceQuality AssuranceMicrosoft OfficeProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefit DesignAdjudication System KnowledgeWorkflow ManagementIssue ResolutionSystem Testing

Soft Skills

Cooperative InteractionMentoring

Tools & Technologies

Reporting ToolsTraining Materials

Industry Keywords

NCPDP StandardsDiversity, Equity, and InclusionClient MeetingsAuditsAutomation Efforts

About the role

Key responsibilities & impact

Complete scheduled and urgent benefit additions, terminations, and changes accurately and on time
Maintain knowledge of adjudication system screens and functions to design standard and custom configurations
Apply benefit design and configuration standards, including HIPAA, NCPDP, and Navitus standards
Perform quality assurance peer reviews and contribute to root cause analysis
Use workflow management, issue resolution, and reporting tools for troubleshooting and customer questions
Support client meetings, audits, and new program implementations
Answer benefit setup questions and provide guidance on the benefit configuration process
Maintain understanding of legacy and emerging products and systems
Assess business needs and participate in process improvement, cost reduction, and automation efforts
Maintain training materials, work instructions, and policies
Conduct system enhancement and regression testing for benefit configuration processes
Contribute to training and mentor benefit configuration team members
Support compliance and diversity, equity, and inclusion objectives
Work occasional after-hours and/or weekends depending on workload
Perform other duties as assigned

Requirements

What you’ll need

Associate’s degree or equivalent work experience required
Minimal experience and/or training to begin learning skills, systems, and processes of the role with ability to perform tasks with close supervision
Basic experience with Microsoft Office, specifically Word and Excel
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
Must reside in one of the states approved for remote work: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington DC, or Wisconsin

Benefits

Comp & perks

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!