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Senior Account Executive
Navitus Health Solutions. Lead full strategic ownership of a highly complex book of business, including employer groups, health plans, and multi-consultant relationships.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strategic ownership of complex client accounts, leveraging expertise in claims adjudication, client reporting systems, and analytics tools to drive performance and retention. Proven ability to build executive-level relationships and mentor teams to enhance operational effectiveness and client outcomes.
Highest-signal resume keywords
Client Account StrategyQuarterly Business Reviews (QBRs)Claims Adjudication ProcessesExecutive-Level Relationship ManagementMentoring and Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Reporting SystemsAnalytics ToolsPerformance GuaranteesUtilization PatternsFinancial Outcomes
Soft Skills
Interpersonal CommunicationProblem SolvingJudgment
Tools & Technologies
Archimedes ProductsValue-Added Programs
Industry Keywords
PBMHealth PlanHealthcareBenefits Environment
About the role
Key responsibilities & impact- Lead full strategic ownership of a highly complex book of business, including employer groups, health plans, and multi-consultant relationships.
- Direct client account strategy, including planning, execution, and ongoing refinement based on clinical trends, utilization data, and business insights.
- Maintain trusted executive-level relationships with clients, brokers, and consultants.
- Guide Quarterly Business Reviews (QBRs), including agenda setting, cross-functional preparation, pre-review planning, and delivery of customized insights and recommendations.
- Upsell value-added programs such as AGS, medical carveouts with Archimedes products, and clinical program offerings.
- Translate complex reporting, claims adjudication concepts, and clinical insights into actionable recommendations.
- Identify root causes of performance gaps across the end-to-end process.
- Resolve complex client issues independently using operational, contractual, and clinical knowledge.
- Mentor Account Executive team members through best-practice sharing, training materials, task forces, and workgroups.
- Support organizational goals by strengthening client partnerships, increasing adoption of value-added programs, aligning solutions with clinical, financial, and utilization trends, and supporting sustainable growth.
- Perform other duties as assigned.
Requirements
What you’ll need- Bachelor’s degree in business, healthcare administration, or a related field, or equivalent work experience, required.
- 5-7 years of progressive experience leading highly complex client accounts within the PBM, health plan, healthcare, or related benefits environment, including responsibility for overall account strategy, performance, and retention required.
- 5 years of demonstrated success managing executive-level client, broker, and consultant relationships, involving significant customization, financial impact, and strategic oversight required.
- 5 years of experience leading Quarterly Business Reviews (QBRs) and other strategic client engagements that address clinical trends, financial outcomes, utilization patterns, and performance guarantees required.
- 5 years of experience independently resolving complex account issues, applying sound judgment to determine when escalation is necessary versus when issues can be resolved without leadership involvement required.
- 5 years of experience mentoring peers and contributing to formal or informal training, task forces, workgroups, or cross-functional initiatives that improve client outcomes or operational effectiveness required.
- 5 years of working knowledge of claims adjudication processes, including the ability to assess downstream impacts on client experience, financial outcomes, and clinical program performance required.
- 5 years of experience using client reporting systems, analytics tools, and company platforms to interpret data, generate insights, and support proactive, strategic decision-making required.
- Participate in, adhere to, and support compliance program objectives.
- Ability to consistently interact cooperatively and respectfully with other employees.
- Must be eligible to work in the United States; remote work is unavailable to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.
Benefits
Comp & perks- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
- STAR Bonus % (At Risk Maximum): 7.50%