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Specialty Pharmacy Technician, CPhT/ExCPT
Navitus Health Solutions. Place phone calls to new and existing Specialty Pharmacy patients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient enrollment and care management within a specialty pharmacy setting, ensuring compliance with federal and state regulations while effectively managing workflow and documentation.
Highest-signal resume keywords
Patient EnrollmentPharmacy Dispensing SoftwareNational CPhT CertificationHealthcare Environment ExperiencePrior Authorization Assistance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Care ManagementPrescription Order SetupDocumentation AccuracyWorkflow ManagementCopay Assistance Programs
Soft Skills
Cooperative InteractionRespectful Communication
Certifications & Qualifications
National CPhT CertificationState Registration/Licensure
Industry Keywords
Specialty PharmacyHealthcare CompliancePatient Records ManagementInsurance CoordinationPharmacy Technician Duties
About the role
Key responsibilities & impact- Place phone calls to new and existing Specialty Pharmacy patients
- Enroll patients into specialty services, including patient care management, copay assistance programs, and billing information
- Answer inbound calls from patients, prescribers, and other healthcare professionals
- Contact doctors to obtain necessary information
- Manage assigned workflow queues
- Accurately and thoroughly document information and set up prescription orders
- Enroll new Specialty Pharmacy patients and ensure patient records contain demographics, allergies, medication history, comorbidities, and payer information
- Translate prescription and other dispensing information into pharmacy dispensing software
- Obtain information and assist providers and insurance companies in triaging prior authorizations
- Assist other facility areas with pharmacy technician duties as needed
- Comply with applicable federal and state laws and ethical standards
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or GED
- Some college preferred
- National CPhT and/or registration/licensure required per employee’s residing state’s requirements
- Minimum two years pharmacy support experience or healthcare environment experience preferred
- Ability to work scheduled hours; shifts may vary based on department needs
- Hours of operation are 8am to 7pm Monday thru Thursday and 8am to 6pm on Friday
- Participate in, adhere to, and support compliance program objectives
- Ability to consistently interact cooperatively and respectfully with other employees
Benefits
Comp & perks- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account