Supervisor, Training and Development

Navitus Health Solutions

. Plan, create, develop and facilitate training manuals, learning modules, and course materials for new and existing employees .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $63,827 - $76,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in training development and delivery, ensuring compliance with accreditation requirements and pharmacy policies. Proficient in evaluating trainee performance and incorporating feedback to enhance training programs.

Highest-signal resume keywords

Training DevelopmentAdult Learning MethodologiesMS Office SuiteQuality Metrics ReportingCompliance Program Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Manual CreationCourse Material DevelopmentEvaluation MethodologiesDocumentation ManagementQuality Review Auditing

Soft Skills

Cooperative InteractionMentoringFlexibility

Tools & Technologies

RxVectorLighthouseNaviClaimCompassVirtual Meeting Platforms

Certifications & Qualifications

Associates DegreeBachelor's Degree

Industry Keywords

Pharmacy PoliciesFederal RegulationsState RegulationsQuality-Oriented PositionCustomer Care Specialist

About the role

Key responsibilities & impact

Plan, create, develop and facilitate training manuals, learning modules, and course materials for new and existing employees
Ensure essential resources have appropriate documentation and effective utilization by employees, including RxVector, Lighthouse, NaviClaim, Compass, phone technology, and others as determined
Periodically report quality metrics and monitor trainee quality for up to one year after training
Drive new operations employee success rate
Assist in establishing mentoring and conducting peer-to-peer quality review and auditing
Deliver training using a variety of instructional techniques
Review, survey, and evaluate trainees and the overall team on knowledge retention, gaps, and enhancements
Incorporate feedback into the training program and trainer’s personal growth
Manage paperwork and verification of training requirements and completion
Ensure training programs meet accreditation requirements, pharmacy policies and procedures, and Federal and State regulations
Maintain current and clear resources available to staff
Collaborate with operations teams, quality teams, supervisors, pharmacy leadership, and other departments or entities
Perform other duties as assigned

Requirements

What you’ll need

Associates or bachelor’s degree required
Demonstrated experience in hands-on training, course development and delivery, adult learning, and evaluation methodologies
2-years’ experience within Lumicera operations, previous job experience as a successful customer care specialist or other experience in a quality-oriented position preferred
Intermediate to expert knowledge of MS Office Suite and Virtual meeting platforms preferred
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
Remote work is available only to residents of Arizona, Alabama, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin
Flexibility to accommodate needs of a department with multiple locations; position may include travel to other Lumicera/Navitus locations

Benefits

Comp & perks

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!
STAR Bonus % (At Risk Maximum): 10.00%