Trade Client Services Specialty Coordinator

Navitus Health Solutions

. Participate in daily, weekly or monthly meetings supporting the client’s program .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $23 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational management within specialty pharmacy, with strong capabilities in strategic planning, client relationship management, and effective communication. Proven ability to facilitate problem resolution and support program retention while achieving corporate goals.

Highest-signal resume keywords

Operational Experience In Specialty PharmacyStrategic Thinking And Business Plan ExecutionExcellent Verbal And Written Communication SkillsClient Relationship ManagementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ManagementBusiness Plan PreparationData AnalysisReport GenerationClient Issue Resolution

Soft Skills

Team OrientationClient Service CommitmentIndependent Work AbilityPrioritization SkillsNegotiation Skills

Tools & Technologies

Microsoft OfficeEmailInternet

Certifications & Qualifications

Valid State Driver’s License

Industry Keywords

Specialty PharmacyPBMHealth Care IndustryCompliance Program Objectives

About the role

Key responsibilities & impact

Participate in daily, weekly or monthly meetings supporting the client’s program
Provide status updates and identify current barriers to patient access
Interface with clients to support resolution of access issues
Pull reports and deliver facts-based presentations, including Strategic Business Plans, VALUE Summaries, and Performance Standard reports
Work closely with Specialty Trade Account Executives on data, strategy, and the Lumicera team approach to meetings
Ensure the Account Management team has plans to mediate unmet guarantees
Serve as primary point of contact for daily tasks, operational requests, and status inquiries
Handle general referral-level questions and requests
Support implementation of assigned clients
Facilitate resolution of escalated client issues
Act as a liaison between Lumicera and clients to support operational excellence and identify growth and expansion opportunities
Support program retention, corporate strategic goals, and overall customer satisfaction
May travel to client sites or onsite meetings up to 10% of the time
Perform other duties as assigned

Requirements

What you’ll need

At least 3 years of successful experience with operational experience in specialty pharmacy
Bachelor's degree in business, marketing, or related area preferred
Valid State Driver’s License and current Automobile Policy
Knowledge of PBM, Specialty Pharmacy or health care industry preferred
Strategic thinking ability and skills to prepare business plans and execute them appropriately to accomplish business objectives
Ability to work independently and prioritize work to meet client needs
Strong team orientation, commitment to sales, and client service and desire to succeed
Willingness to travel as needed to meet goals
Excellent verbal and written communication, presentation and negotiation skills required
PC skills; Microsoft Office, Email, and Internet
Participate in, adhere to, and support compliance program objectives
Ability to consistently interact cooperatively and respectfully with other employees
Remote work available only to residents of Arizona, Alabama, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin
M-F 9am to 6pm EST

Benefits

Comp & perks

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!