Sales Service Representative

NBCUniversal

. Support stations/regions' efforts to drive revenue and deliver customer service internally and with clients .

Posted 9/17/2026full-timeRemote • New York • United States, CanadaJunior💰 $50,000 - $57,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in broadcast traffic and sales order systems, with a strong focus on revenue generation and customer service. Proficient in managing multiple priorities and maintaining effective communication with clients and internal teams.

Highest-signal resume keywords

Broadcast Traffic SystemsSales Order SystemsWide Orbit TrafficBilingual English/SpanishMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order EntryOrder MaintenanceInvoice AdjustmentsCampaign ManagementBilling Discrepancy Resolution

Soft Skills

Strong Communication SkillsHigh-Level Organizational SkillsInterpersonal SkillsTeam OrientationAbility to Work Under Pressure

Tools & Technologies

Wide Orbit SalesWO ConnectMicrosoft WordMicrosoft PowerPointMicrosoft Outlook

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Sales SupportCustomer ServiceRevenue GenerationDigital Order EntryPreempt Reports

About the role

Key responsibilities & impact

Support stations/regions' efforts to drive revenue and deliver customer service internally and with clients
Execute broadcast and digital order entry
Perform order maintenance throughout campaign flight
Send preempt reports to station/region account managers
Communicate and confirm order changes or makegoods to buying agencies
Check coding on TP/high-profile events for accuracy
Send pre- and post-logs to clients as requested
Assist traffic with locating instructions and campaign materials
Create and manage advertiser/agency codes
Perform post-flight invoice maintenance, adjustments, and edits
Coordinate with agency and station/region account managers to resolve billing discrepancies
Work with management and staff in marketing, sales, programming, and finance departments at stations

Requirements

What you’ll need

At least 1 year of experience in sales support or sales operations
Working knowledge of broadcast traffic and sales order systems
Bachelor's degree
Bilingual English/Spanish preferred
Unrestricted work authorization to work in the United States
Knowledge of Wide Orbit Traffic, Wide Orbit Sales, and WO Connect
Knowledge of Microsoft Excel, Word, PowerPoint, and Outlook
Strong verbal and written communication skills
High-level organizational skills and ability to manage multiple priorities
Strong interpersonal skills and team orientation
Ability to work in a fast-paced, high-pressure environment

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k)
Paid leave
Tuition reimbursement
Variety of other discounts and perks
Fully remote work arrangement