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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing high-value global Telecommunications accounts, with a strong focus on strategic leadership, solution selling, and stakeholder management. Proficient in utilizing Salesforce for deal progression and forecasting while driving customer satisfaction and revenue growth.
Highest-signal resume keywords
Telecommunications ExpertiseAccount ManagementSolution SellingContract NegotiationsSalesforce Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningCross-SellUpsellDeal ShapingRevenue AttainmentCustomer SatisfactionRisk ManagementBusiness Case DevelopmentOpportunity OriginationCybersecurity Services Understanding
Soft Skills
Executive PresenceStakeholder ManagementStrategic LeadershipResilienceAccountability
Tools & Technologies
Salesforce
Industry Keywords
TelecommunicationsRegulatory ChallengesOperational ChallengesRisk ChallengesCustomer Success
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Manage 1–2 high-value global Telecommunications accounts as executive sponsor and primary relationship owner
- Act as a trusted advisor to senior client stakeholders
- Align internal resources to co-develop tailored solutions
- Build and maintain detailed multi-year account plans
- Drive executive-level engagement and strategic business reviews
- Identify and pursue renewal, cross-sell, and upsell opportunities
- Lead contract negotiations, renewals, and pricing discussions with Legal and Finance
- Expand the client footprint through new use cases, divisions, or geographies
- Collaborate with Pre-Sales and Technical Architects to design value-based solutions
- Coordinate Customer Success, Sales Specialists, Product, Delivery, and Operations teams
- Maintain accurate forecasts and deal progression in Salesforce
- Identify pipeline risks and opportunities
- Champion customer needs internally and inform product and services evolution
- Participate in executive briefings or advisory boards
- Deliver annual revenue and quota attainment of £5M–£10M, account growth, retention, renewals, and customer satisfaction
Requirements
What you’ll need- Significant experience working with Telecommunications businesses
- Deep Telecoms expertise, including experience selling into and managing relationships within Telecommunications organisations
- Strong understanding of regulatory, operational, and risk challenges facing the Telecommunications sector
- Strategic cross-functional leadership
- Executive presence and stakeholder management
- Solution selling and business case development
- Opportunity origination and deal shaping
- Understanding of cybersecurity services
- Strong closing mentality, accountability, and resilience in high-stakes environments
- Commercial fluency, including understanding value creation and enterprise dynamics
- Experience managing 1–2 high-value global accounts
- Experience with multi-year account planning, renewals, cross-sell, upsell, contract negotiations, and pricing discussions
- Experience using Salesforce for forecasting and deal progression
Benefits
Comp & perks- Flexible working options
- 25 days of holiday plus bank holidays
- Option to buy up to 5 additional days of annual leave
- Medicash
- Critical Illness Scheme
- Pension
- Life Assurance
- Share Save Scheme
- Community and volunteering opportunities
- Green Car Scheme
- Cycle-to-work scheme
- Special time off for marriage/civil partnership, becoming a grandparent, and welcoming home a new pet
- Generous maternity and paternity leave
- Time off and support for fertility treatments