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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in managing high-value Telecommunications accounts, driving account growth, and executing strategic business initiatives. Proven ability to align internal resources and collaborate across teams to deliver tailored solutions that meet customer objectives and enhance satisfaction.
Highest-signal resume keywords
Telecommunications Account ManagementStrategic Cross-Functional LeadershipSolution SellingStakeholder ManagementCybersecurity Services Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningContract NegotiationRevenue Target AchievementDeal ProgressionPipeline Risk Identification
Soft Skills
Executive PresenceCustomer AdvocacyCollaborative ApproachVisionary LeadershipExecution Orientation
Tools & Technologies
Salesforce
Industry Keywords
TelecommunicationsRegulatory ChallengesOperational ChallengesRisk ManagementCustomer Retention
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Manage 1–2 high-value global Telecommunications accounts as executive sponsor and primary relationship owner
- Act as a trusted advisor to senior client stakeholders
- Align internal resources to co-develop tailored solutions
- Build and maintain multi-year account plans incorporating customer objectives, competitive intelligence, and growth roadmaps
- Drive executive-level engagement and strategic business reviews
- Identify and pursue renewals, cross-sell, and upsell opportunities
- Lead contract negotiations, renewals, and pricing discussions with Legal and Finance
- Expand client footprint through new use cases, divisions, or geographies
- Collaborate with Pre-Sales and Technical Architects to design value-based solutions
- Coordinate Customer Success, Sales Specialists, Product, Delivery, and Operations teams
- Maintain forecasts and deal progression in Salesforce
- Identify pipeline risks and opportunities
- Champion customer needs internally and contribute to product and services evolution
- Participate in executive briefings or advisory boards
- Achieve annual revenue and quota targets of £5M–£10M
- Drive account growth, customer retention, renewals, Net Revenue Retention, and satisfaction
Requirements
What you’ll need- Significant experience working with Telecommunications businesses
- Deep Telecoms expertise, including selling into and managing relationships within Telecommunications organisations
- Strong understanding of regulatory, operational, and risk challenges facing the Telecommunications sector
- Strategic cross-functional leadership
- Executive presence and stakeholder management
- Solution selling and business case development
- Opportunity origination and deal shaping
- Understanding of cybersecurity services
- Inspiring, visionary, strategic, execution-oriented, collaborative, inclusive, commercially fluent, and customer-advocacy-focused approach
Benefits
Comp & perks- Flexible working options
- 25 days of holiday plus bank holidays
- Option to buy up to 5 additional days of annual leave
- Medicash
- Critical Illness Scheme
- Pension
- Life Assurance
- Share Save Scheme
- Community and volunteering opportunities
- Green Car Scheme
- Cycle-to-work scheme
- Special time off for marriage/civil partnership, becoming a grandparent, and welcoming home a new pet
- Generous maternity and paternity leave
- Time off and support for fertility treatments