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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching capabilities to develop professional colleagues in complex organizational environments, while effectively managing change and driving operational outcomes. Skilled in stakeholder management, communication, and fostering a collaborative team culture.
Highest-signal resume keywords
People LeadershipCoaching And Performance ManagementChange ManagementStakeholder ManagementAnalytical And Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CommunicationRelationship-BuildingTeam DevelopmentInfluencingAutonomy And Sound Judgement
Certifications & Qualifications
Coaching Or Leadership Development Accreditation
Industry Keywords
Matrix Management ModelOrganizational ChangeTalent DevelopmentContinuous ImprovementColleague Engagement Initiatives
About the role
Key responsibilities & impact- Lead, coach and develop a team of professional colleagues.
- Create a positive, inclusive, collaborative and innovative team culture.
- Set direction, priorities and expectations to achieve business objectives.
- Support colleagues through complexity, ambiguity and organisational change.
- Foster colleague wellbeing and psychological safety.
- Manage workforce planning and talent development.
- Set operational priorities and monitor team and individual performance.
- Conduct performance and development discussions, provide feedback and coaching, recognise achievement and address performance gaps.
- Identify skills gaps and provide guidance, coaching and training.
- Encourage knowledge sharing, best-practice adoption and independent decision-making.
- Lead organisational, operational and cultural change initiatives.
- Drive process, system and working-practice improvements.
- Build relationships with business leaders, People Team Partners and key stakeholders.
- Influence stakeholders and communicate complex messages clearly.
- Represent the team with senior leaders and conduct presentations, briefings and updates.
- Deliver operational targets and allocate resources effectively.
- Oversee complex team projects and initiatives.
- Monitor risks, issues and performance trends and implement corrective actions.
- Exercise autonomy and sound judgement in business decisions.
Requirements
What you’ll need- Significant experience leading and developing professional colleagues within a complex organisational environment.
- Strong people leadership, coaching and performance management capability.
- Experience of working in a matrix management model.
- Demonstrated ability to manage autonomous professionals and drive results through others.
- Experience influencing stakeholders and leading the adoption of new practices and approaches.
- Strong change management and continuous improvement experience.
- Ability to manage multiple priorities and deliver operational outcomes with significant departmental impact.
- Strong analytical and problem-solving skills, with the ability to address complex issues using judgement and experience.
- Excellent communication, relationship-building and stakeholder management skills.
- Experience of implementing team management practices, colleague engagement initiatives and talent development frameworks.
- Preferred: Experience leading teams through organisational transformation and change.
- Preferred: Experience within a matrixed or global environment.
- Preferred: Coaching or leadership development accreditation.