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NCC Group

ServiceNow Administrator

NCC Group

. Act as the ServiceNow SME within the Cloud XDR team .

Posted 9/29/2026full-timeSydney • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience with the ServiceNow platform, including building and maintaining workflows and integrations. Possesses strong scripting skills and knowledge of JavaScript, HTML, CSS, and AJAX, with a focus on improving platform efficiency and customer experience.

Highest-signal resume keywords
ServiceNow ExpertiseScripting SkillsJavaScript KnowledgeServiceNow Certified System AdministratorITIL Foundation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ServiceNow WorkflowsServiceNow IntegrationsScriptingJavaScriptHTMLCSSAJAX
Soft Skills
CollaborationMotivation to Learn
Tools & Technologies
ServiceNowITSM Platforms
Certifications & Qualifications
ServiceNow Certified System AdministratorITIL Foundation
Industry Keywords
Cloud XDRCyber Security

Tech Stack

Tools & technologies
CloudCyber SecurityITSMJavaScriptServiceNow

About the role

Key responsibilities & impact
  • Act as the ServiceNow SME within the Cloud XDR team
  • Build and maintain ServiceNow workflows
  • Work with analysts and engineers to identify and implement platform improvements that increase team efficiency and efficacy
  • Collaborate with engineering and development to improve the overall Cloud XDR platform experience for customers
  • Perform onboarding activities with the project team to enable new customers to be monitored
  • Build and maintain integrations between NCC Group’s ServiceNow and customers’ ITSM platforms
  • Help maintain, build, and improve the ServiceNow implementation supporting NCC Group’s ability to defend customers from cyber-attacks

Requirements

What you’ll need
  • Extensive experience of the ServiceNow platform
  • Good experience scripting
  • Knowledge of JavaScript, HTML, CSS, AJAX, etc.
  • ServiceNow Certified System Administrator Certification
  • ITIL Foundation desirable
  • Motivated to work in a fast-evolving industry
  • Willingness to learn about cyber security

Benefits

Comp & perks
  • Superannuation
  • Annual leave – 20 days
  • Sick Leave & caregivers Leave – 10 days
  • Marriage/Civil Partnership Leave (1 day)
  • Moving Home Leave (1 day)
  • Employee Assistance Program with confidential counselling support 24 hours a day, 7 days a week, free for up to 6 occasions per calendar year for the employee and close family
  • Opportunities for learning and development and career growth
  • Wellness programs
  • Flexible working arrangements
  • Inclusive and supportive work environment