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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching capabilities to develop high-performing teams while managing change and driving continuous improvement. Skilled in stakeholder management, communication, and operational excellence within complex organizational environments.
Highest-signal resume keywords
People LeadershipCoaching And Performance ManagementChange ManagementStakeholder ManagementAnalytical And Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Relationship-BuildingCommunicationTeam DevelopmentInfluencing SkillsJudgement
Certifications & Qualifications
Coaching Or Leadership Development Accreditation
Industry Keywords
Matrix Management ModelOrganizational ChangeTalent DevelopmentContinuous ImprovementPerformance Management
About the role
Key responsibilities & impact- Lead, coach and develop a team of professional colleagues
- Create a positive, inclusive and high-performing team culture
- Set operational priorities, objectives and expectations
- Support colleagues through complexity, ambiguity and organisational change
- Foster colleague wellbeing and psychological safety
- Manage workforce planning and talent development
- Monitor team and individual performance against agreed goals
- Conduct performance and development discussions, feedback and coaching
- Identify skills gaps and provide guidance, training and capability development
- Encourage knowledge sharing and best-practice adoption
- Lead change initiatives and drive continuous improvement
- Improve processes, systems and working practices
- Build relationships with business leaders, People Team Partners and stakeholders
- Influence stakeholders and communicate complex messages clearly
- Represent the team with senior leaders and conduct presentations and briefings
- Deliver operational targets and allocate resources effectively
- Oversee complex team projects and initiatives
- Monitor risks, issues and performance trends and implement corrective actions
- Exercise autonomy and sound judgement in business decisions
- Achieve departmental performance, engagement, talent development, change, productivity, quality and efficiency outcomes
Requirements
What you’ll need- Significant experience leading and developing professional colleagues within a complex organisational environment
- Strong people leadership, coaching and performance management capability
- Experience of working in a matrix management model
- Demonstrated ability to manage autonomous professionals and drive results through others
- Experience influencing stakeholders and leading the adoption of new practices and approaches
- Strong change management and continuous improvement experience
- Ability to manage multiple priorities and deliver operational outcomes with significant departmental impact
- Strong analytical and problem-solving skills, with the ability to address complex issues using judgement and experience
- Excellent communication, relationship-building and stakeholder management skills
- Experience of implementing team management practices, colleague engagement initiatives and talent development frameworks
- Experience leading teams through organisational transformation and change
- Experience within a matrixed or global environment
- Coaching or leadership development accreditation